Review summary

Appliances Online Australia is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

MD

Maree Dawson

1 out of 5 stars
Selling items they don't have in stock

I ordered an item from this organization which mentioned July 10 as delivery - I've just spoken to these people and they have told me they don't have even the item in stock in Victoria so are advertising appliances they don't have and I now don't know when this item will be available or delivered in Victoria - they offered me the same item to be POSTED though I requested my old item of exactly the same product be collected for recycle so how is an Aust Post delivery going to achieve that - now I wait and watch for a "couple" of weeks until the item is in stock in Victoria. Very misleading and poor customer service should have gone retail.

PM

Paul McFawn

5 out of 5 stars
Great to shop & deal with

We have now got several large household white-goods from Appliances Online. Have purchased via the website & on the phone when using their price matching offer. Really excellent to deal with. The delivery service is first rate keeping you up-to-date with the delivery status and arrival date/time. Plus taking away the old one is just great. In one case I had to make a warranty claim - again it was no hassle, excellent to deal with and they sorted the problem out for me. Highly recommended to deal with. We will do so again.

TT

Tao Tom

5 out of 5 stars
High quality products

High quality products, high price-quality ratio, satisfactory service, high quality after-sales support. This is my first time to contact this online shopping company, and I will be its forever customer.

L

Lynne

5 out of 5 stars
I ordered my new washing machine in a…

I ordered my new washing machine in a Sunday night and it was delivered and installed on Monday morning by a very friendly and professional father son team. I will most definitely use appliances online in future.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total • Write a review

Showing 841 - 850 of 996 reviews
LK
5 out of 5 stars

What's not to like about Appliances…

Whats not to like about Appliances Online. They price match, they deliver free on the day that you request, and they take the old appliance away for free as well. I have purchased at least 4 major aplliances from them in the last 2 years and I will always go to their website first. Thank you AO

Date of experience: June 10, 2024

J

Jay

US

5 out of 5 stars

Excellent service

I live in an apartment building in the city, and deliveries are often complicated to say the least. My experience with Appliances Online is the exception. The technician arrived when he said he would, installed the appliance and cleaned up with an efficiency and professionalism rarely encountered these days. I highly recommend AppliancesOnline.

Date of experience: June 8, 2024

RP
5 out of 5 stars

Definitely worth a look at this store…

Definitely worth a look at this store for larger appliances. Once you take into account they give free delivery and take away all the rubbish and the old appliances, this place is worth the cost. No hidden charges.

Date of experience: June 8, 2024

GC
5 out of 5 stars

Appliances online is a great company to deal with

Appliances online is a great company to buy products. Prices are very competitive and quality is excellent. Delivery arrangements is faultless. Also communication is excellent. I will definitely buy again.

Date of experience: June 8, 2024

AS
5 out of 5 stars

Easy to buy online .

Easy to buy online .. delivered new dryer into a regional area . Placed new dryer into the laundry and took old dryer away .. excellent service

Date of experience: June 8, 2024

SM
1 out of 5 stars

Purchased an LG washing machine 13 mths…

Purchased an LG washing machine 13 mths ago. Glass shattered while washing bed sheets. It took ten days of back and forth before they’d even entertain covering any costs. Tried to tell us we had washed something hard (assume people must wash their pet bricks, I like mine dirty) and did everything they could to obfuscate and delay. Just go to one of the genuine retailers and buy at least that way you can eyeball the staff when stuff breaks inside warranty.

Date of experience: June 6, 2024

R

Row

US

5 out of 5 stars

Excellent service

Easy to order online. Fast delivery. Friendly and efficient delivery people. Highly recommend.

Date of experience: June 6, 2024

SL
5 out of 5 stars

Extremely happy

Extremely happy with the prompt delivery service, my dryer was purchased on a friday and delivered saturday free of charge!

Date of experience: June 6, 2024

IH
5 out of 5 stars

Awesome fast and efficient service

Awesome fast and efficient service. Ordered 5 pm day before and delivered by lunchtime next day. Took old washing machine away and installed new one in 5 minutes. Great service, Great price. Will buy again using this company 10/10

Date of experience: June 5, 2024

MK
5 out of 5 stars

Easy and quick delivery of large appliances to your home

Bought a 65" TV two years ago and a dishwasher now. Good website UI to make it easy to find products and make an order. Both times day delivery to Sydney home was offered. Delivery is free and the old dishwasher was also taken away. The delivery company send a notification with a 2-hour delivery on the day of delivery and another 30 minutes before arrival. Save your time and order online

Date of experience: June 5, 2024

Previous1•••848586•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.