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    HomeAnimals & PetsAnimal Friends Insurance Reviews

    Animal Friends Insurance

    4.4125 out of 5 stars
    4.4125 out of 5 stars
    4.4
    |Great|160 reviews

    TrustScore

    4.4
    4.4125 out of 5 stars
    Great
    5 out of 5 stars
    119
    4 out of 5 stars
    17
    3 out of 5 stars
    8
    2 out of 5 stars
    3
    1 out of 5 stars
    13
    160 reviews in total

    Review summary

    Animal Friends Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Won’t be renewing policy

    Won’t be renewing policy. Got charged the excess when bill was submitted for a new claim then got charged excess again w...

    0
    0
    🔥 High engagement
    POPULAR
    4 out of 5 stars
    4/5

    Generally very good with prompt payment…

    Generally very good with prompt payment made on claims accepted. The only this I would add is that the premiums ramp up...

    0
    0
    🔥 High engagement
    POPULAR
    4 out of 5 stars
    4/5

    Prompt payment

    Paid up into my account within 2 days with no queries. Could have done with a smaller excess and age penalty, but overal...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    The best.

    The best. Following the loss of my pet, it was essential to have a compassionate representative available. Throughout m...

    0
    0
    🔥 High engagement

    Want your best reviews featured?

    Premium pins get 15× more visibility and boost customer trust

    Filter by rating:
    Richard
    1 reviews
    4 months ago
    5 out of 5 stars

    Insurance made easy

    Helpful?
    Cathleen Steele
    1 reviews
    4 months ago
    4 out of 5 stars

    Easy to understand free vet online is…

    Helpful?
    William Conner
    1 reviews
    4 months ago
    5 out of 5 stars

    Informative and reasonably priced

    Helpful?
    Ana Marín Diaz
    1 reviews
    5 months ago
    5 out of 5 stars

    Was very easy to set up policy

    Helpful?
    Farhad Kamrani.
    1 reviews
    5 months ago
    5 out of 5 stars

    I got a good competitive price for my…

    Helpful?
    zain
    1 reviews
    5 months ago
    5 out of 5 stars

    Suited my budget

    Helpful?
    Adrián Rodriguez
    1 reviews
    5 months ago
    1 out of 5 stars

    Small print warriors

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Sathish Kumar
    1 reviews
    5 months ago
    5 out of 5 stars

    Excellent company to deal with Staff…

    Helpful?
    Simranjeet Singh
    1 reviews
    5 months ago
    5 out of 5 stars

    Good value

    Helpful?
    Bob Dole
    1 reviews
    5 months ago
    5 out of 5 stars

    Brilliant service every time easy to…

    Helpful?
    Katharina Böll
    1 reviews
    5 months ago
    5 out of 5 stars

    Excellent customer service and…

    Helpful?
    Carlo Misiak
    1 reviews
    5 months ago
    3 out of 5 stars

    It takes far too long to get through to…

    Helpful?
    Romain
    1 reviews
    5 months ago
    5 out of 5 stars

    A good company

    Helpful?
    Caron
    1 reviews
    5 months ago
    5 out of 5 stars

    Animal Friends are a good company…

    Helpful?
    rhys forse
    1 reviews
    5 months ago
    3 out of 5 stars

    Premiums increase a lot

    Helpful?
    Yash
    1 reviews
    5 months ago
    5 out of 5 stars

    Very good

    Helpful?
    Previous2345678

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    Category

    Animals & Pets