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    HomeAnimals & PetsAnimal Friends Insurance Reviews

    Animal Friends Insurance

    4.4125 out of 5 stars
    4.4125 out of 5 stars
    4.4
    |Great|160 reviews

    TrustScore

    4.4
    4.4125 out of 5 stars
    Great
    5 out of 5 stars
    119
    4 out of 5 stars
    17
    3 out of 5 stars
    8
    2 out of 5 stars
    3
    1 out of 5 stars
    13
    160 reviews in total

    Review summary

    Animal Friends Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Won’t be renewing policy

    Won’t be renewing policy. Got charged the excess when bill was submitted for a new claim then got charged excess again w...

    0
    0
    🔥 High engagement
    POPULAR
    4 out of 5 stars
    4/5

    Generally very good with prompt payment…

    Generally very good with prompt payment made on claims accepted. The only this I would add is that the premiums ramp up...

    0
    0
    🔥 High engagement
    POPULAR
    4 out of 5 stars
    4/5

    Prompt payment

    Paid up into my account within 2 days with no queries. Could have done with a smaller excess and age penalty, but overal...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    The best.

    The best. Following the loss of my pet, it was essential to have a compassionate representative available. Throughout m...

    0
    0
    🔥 High engagement

    Want your best reviews featured?

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    Filter by rating:
    kate fitzgerald
    1 reviews
    4 months ago
    5 out of 5 stars

    Been very helpful with serens illness…

    Helpful?
    Valérie de Paris
    1 reviews
    4 months ago
    5 out of 5 stars

    Good price

    Helpful?
    Yvonne Ruscoe
    1 reviews
    4 months ago
    4 out of 5 stars

    ok at the moment but I've…

    Helpful?
    Thomas Gitton
    1 reviews
    4 months ago
    5 out of 5 stars

    Our claim was settled promptly and…

    Helpful?
    Jakub
    1 reviews
    4 months ago
    4 out of 5 stars

    Excellent service easy to change any…

    Helpful?
    Fabio Nunes
    1 reviews
    4 months ago
    1 out of 5 stars

    I can’t get a real person to talk about…

    Helpful?
    Carlos Langarica
    1 reviews
    4 months ago
    5 out of 5 stars

    Super quick payment and good communication

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    christian morgan
    1 reviews
    4 months ago
    5 out of 5 stars

    Very clear to understand !

    Helpful?
    Anette Skov F.
    1 reviews
    4 months ago
    5 out of 5 stars

    Got to say what a great company

    Helpful?
    Ernest
    1 reviews
    4 months ago
    2 out of 5 stars

    Less impressed with Animal Friends

    Helpful?
    Micheal Barbee
    1 reviews
    4 months ago
    5 out of 5 stars

    My dog has an ongoing condition that…

    Helpful?
    Cole
    1 reviews
    4 months ago
    5 out of 5 stars

    We changed providers

    Helpful?
    Joanne Lesley
    1 reviews
    4 months ago
    4 out of 5 stars

    Animal friends was easier to follow…

    Helpful?
    Kevin Yoder
    1 reviews
    4 months ago
    5 out of 5 stars

    Very professional

    Helpful?
    Joe Bates
    1 reviews
    4 months ago
    5 out of 5 stars

    Quality

    Helpful?
    Ruth
    1 reviews
    4 months ago
    4 out of 5 stars

    So far so good

    Helpful?
    rolo dope
    1 reviews
    4 months ago
    5 out of 5 stars

    Second policy due great service with my previous one …

    Helpful?
    Qualityvalue
    1 reviews
    4 months ago
    4 out of 5 stars

    New customer

    Helpful?
    Biagio
    1 reviews
    4 months ago
    1 out of 5 stars

    My details and that of my dog have…

    Helpful?
    Hilton
    1 reviews
    4 months ago
    5 out of 5 stars

    Other companies we’re not helpful

    Helpful?
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    Category

    Animals & Pets