Very good and quick at paying
Very good and quick at paying , but extortionate prices going up so much each year. Can understand a small rise but it’s so much and can’t move as my dogs have illnesses.
Animal Friends Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
Won’t be renewing policy. Got charged the excess when bill was submitted for a new claim then got charged excess again w...
Generally very good with prompt payment made on claims accepted. The only this I would add is that the premiums ramp up...
Paid up into my account within 2 days with no queries. Could have done with a smaller excess and age penalty, but overal...
The best. Following the loss of my pet, it was essential to have a compassionate representative available. Throughout m...
Very good and quick at paying , but extortionate prices going up so much each year. Can understand a small rise but it’s so much and can’t move as my dogs have illnesses.
The fact you plough money into saving domestic pets and helping families cope with rising costs whilst owning a pet
My boy is now a really old boy and his health is very poor and he's needed lots of vet care, Animal Friends have made it much easier for me to make his life liveable.
Been with these for a few years and have helped a lot with vet costs . Very quick with claim and paying out
Vet put claim in. Paid out within 24hrs
Process of claiming back vet expenses for my poorly dog was so easy - vet completed the paperwork and within a week I had the funds in my account. Very happy!
Communication is very clear. Animal friends have been very good with helping with the costs of my boy's long term health issues
Animal Friends have been absolutely amazing and the claims process is very smooth and quick.
Easy to get forms and put through claim thank you
Helpful , friendly and easy to deal with .
Very impressed with the paying of a large vet bill.Keeping myself informed all the time.Dealt with quickly and professionally.
Very prompt and efficient service
Good easy straight forward question to complete.
Brilliant insurance company always helpful .
So easy to make a claim and really prompt payment. Highly recommend
They are do helpful pay the vet direct any concerns just ring them and uts sorted
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