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    HomeAnimals & PetsAnimal Friends Insurance Reviews

    Animal Friends Insurance

    4.4125 out of 5 stars
    4.4125 out of 5 stars
    4.4
    |Great|160 reviews

    TrustScore

    4.4
    4.4125 out of 5 stars
    Great
    5 out of 5 stars
    119
    4 out of 5 stars
    17
    3 out of 5 stars
    8
    2 out of 5 stars
    3
    1 out of 5 stars
    13
    160 reviews in total

    Review summary

    Animal Friends Insurance receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Won’t be renewing policy

    Won’t be renewing policy. Got charged the excess when bill was submitted for a new claim then got charged excess again w...

    0
    0
    🔥 High engagement
    POPULAR
    4 out of 5 stars
    4/5

    Generally very good with prompt payment…

    Generally very good with prompt payment made on claims accepted. The only this I would add is that the premiums ramp up...

    0
    0
    🔥 High engagement
    POPULAR
    4 out of 5 stars
    4/5

    Prompt payment

    Paid up into my account within 2 days with no queries. Could have done with a smaller excess and age penalty, but overal...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    The best.

    The best. Following the loss of my pet, it was essential to have a compassionate representative available. Throughout m...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Debbie Bebington
    1 reviews
    4 months ago
    3 out of 5 stars

    Check your Complimentary status.

    Helpful?
    Katharina Böll
    1 reviews
    4 months ago
    5 out of 5 stars

    They listened to my concerns when my…

    Helpful?
    RobE
    1 reviews
    4 months ago
    5 out of 5 stars

    I wouldn't use any other insurance…

    Helpful?
    Max Rosenberg
    1 reviews
    4 months ago
    5 out of 5 stars

    I wouldn't use any other pet insurance

    Helpful?
    E. de Jong
    1 reviews
    4 months ago
    5 out of 5 stars

    Fast payment no hassle service thank you

    Helpful?
    Peter
    1 reviews
    4 months ago
    1 out of 5 stars

    Very disappointed and unfair claim rejection

    Helpful?
    Pala
    1 reviews
    4 months ago
    5 out of 5 stars

    Easy and simple questionnaire

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Dee
    1 reviews
    4 months ago
    5 out of 5 stars

    Easy and straightforward

    Helpful?
    VP Technology Services
    1 reviews
    4 months ago
    5 out of 5 stars

    When my puppy broke her leg

    Helpful?
    Billy
    1 reviews
    4 months ago
    5 out of 5 stars

    Lovely company

    Helpful?
    Filip
    1 reviews
    4 months ago
    4 out of 5 stars

    Easy to arrange.

    Helpful?
    Cliente
    1 reviews
    4 months ago
    5 out of 5 stars

    Everything was so simple and easy

    Helpful?
    Schatten
    1 reviews
    4 months ago
    5 out of 5 stars

    Good service

    Helpful?
    chris
    1 reviews
    4 months ago
    5 out of 5 stars

    I made a claim for my senior arthritic…

    Helpful?
    Gabriele Cavallo
    1 reviews
    4 months ago
    1 out of 5 stars

    Poor claims experience

    Helpful?
    Ruta Stm
    1 reviews
    4 months ago
    5 out of 5 stars

    Excellent customer service

    Helpful?
    raven parker
    1 reviews
    4 months ago
    1 out of 5 stars

    Fraud and a shambles

    Helpful?
    Boston Bosch
    1 reviews
    4 months ago
    5 out of 5 stars

    Too good to be true?

    Helpful?
    Cora Wohlers
    1 reviews
    4 months ago
    4 out of 5 stars

    Good company to deal with

    Helpful?
    TheUglyTruth Reviews
    1 reviews
    4 months ago
    4 out of 5 stars

    Very helpful on the phone and polite.

    Helpful?
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    Category

    Animals & Pets