Anchor Law Firm has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
We had a truly wonderful experience with Andrea and the team at Anchor Conveyancing. From start to finish, their professionalism, attention to detail, and warm communication made the entire settlement process seamless and stress-free. Andrea was always responsive, knowledgeable and genuinely caring—going above and beyond to ensure everything ran smoothly. Highly recommended to anyone seeking exceptional conveyancing services.
Started with anchor in 2017..My account and wages were garnished multiple times..I was down to the last few months of one account and for whatever reason just stopped making payment..the account was taking off..I could never get same answer or close yo by the employees..Finally they said they can do nothing for me after over 4 years of BS..I took a chance with them and got burned..I have a an attorney that no longer practices law with them I can’t get no answers cuz it shows he still represents me though he’s no longer practicing..thank you for the worse 4 years of my life!!!
I have been with anchor since 2017. I recently finished my program 2 years after they had initially said my accounts would be settled. Once my final account was settled, I had about $3800 left over in my account. I was always told this money would be given back. However, I come to find out anchor had taken this money as a ‘service fee’ for the exact amount, to the penny, of my leftover funds. I have called and emailed the only response is “it’s service fee”. I spoke with supervisor Mark who was rude and unhelpful. Let’s not forget that any money saved by their services which was admittedly a lot, I have to pay thousands in taxes for. Also don’t forget that my credit score was decimated for years. From my standpoint this is criminal. Buyer beware!!!! All I want is my left over money!!
I was enrolled in their program initially for 48 months. Tack on another 18 months to that and the fact my last draft was supposed to be February 15 yet my checking account was drafted again 2 weeks later. I had to pull my last credit card from the program because I worked with the creditor directly and negotiated a better settlement offer than Anchor Law Firm. Their representatives are liars. I just spoke with James who indicated that unfortunately an extra draft was necessary to make the final payment when in fact it was confirmed when I agreed to the settlement offer my last draft would be February 15 and I would receive a refund of approximately $200 from my savings program account. In looking at my savings account program account it reflects I'm getting a $22 refund. This settlement program is a rip off. Please never do business with Anchor Law Firm. Besides every representative having a different line every time I called, I was also sued for a credit card that was registered in the program. I sent every piece of paper I received from the court but nothing was ever done and my paycheck was garnished weekly for 13 weeks. Anchor Law Firm says they're sorry and here's a 17% refund because the card was removed from the program. Not that Anchor Law Firm ever cared but during the 5-1/2 years, my credit rating was terrible (and still is) and I lost my home. I wish I recorded how many hours of my life were spent calling Anchor Law Firm because they won't call you back. If you write to them they will send you an email directing you to call them. Once they gave me the contact information for my Anchor Law Firm assigned attorney. When I called I was instructed by voicemail to leave a message or text my message. Never spoke with the attorney directly and he mentioned nothing had reached him regarding my account and he referred me back to the customer service telephone number.
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Consumers Beware!!!!! Got sued by Discover, Anchor said they would get me a lawyer to represent me in court. Lawyer showed up 1 time out the 19 appearances i had in court. Court finally awarded Discover their money because Lawyer never showed up. Also they added another $2500 on top of that, this owed to a Marshal for serving me who sent me paperwork through the mail. Not once did i get a phone call from lawyer, receive email or notification that this was going on. I get certified letter from my employer that they were going to garnish my wages for the court settlement that Anchor was suppose to handle. i was giving them $700 a month for to help settle my debt for the last 2 years. What Happen??? where has my money gone??? what have you been doing all this time???? i know you may have settle a few of my debt but what happened here? This wasn't supposed to happen!!!! how could i pay $700 and the $400 they wanted to garnish my pay check bi-weekly??? People Beware!!!!! please read reviews!!!! This is a very disappointing experience!!!!!! I RECOMMEND TO DO YOUR RESEARCH!!!, DO YOUR HOMEWORK!!!!, AND NOT TO USE ANCHOR LAW FIRM. HIRE SOMEONE FROM YOUR OWN STATE!!!!! NOT SOMEONE FROM ANOTHER STATE OUT WEST WHO DOESN'T KNOW OTHER STATE LAWS. COMPLETE DISAPPOINTMENT!!!!!!
Date of experience: November 2, 2020
US
Not happy with how my affairs are being handled.I am being sued by HL Schiff PC law offices and you have not responded to the emails I’ve sent you.Time is short because the court needs a response by11/09/2020 and the claim is for 1,358.58 please respond promptly.Thank you.
Date of experience: October 27, 2020
This has been nothing but a bad experience...I will never do this again...this company will not help you in any way..if you get taken to court they just ignore you and you are on your own...they also tell you at the beginning that the total price is all you have to do but yet constantly want you to pay more every month...its easier and cheaper to do all this on your own
Date of experience: October 9, 2020
The person on phone was very polite and helpful
Date of experience: September 30, 2020
Hold times are unacceptable. 45 mins( +.
Date of experience: September 28, 2020
