Pésima experiencia con todo desde el…
Pésima experiencia con todo desde el primer momento. Desde que encargué el primer test todo fue pésimo
11 months ago
Review bombed, here is why. Originally I loved the service. However, I accidentally left a $70 subscription active. This morning, August 8th, 2025, I was charged for said subscription. I went in immed... See more
11 months ago
Thought the idea of this makes sense, once you actually start receiving information on your family tree it starts getting confusing and you have to manually add most you family and extended family eve... See more
11 months ago
Rip off.....keep asking for more money.
11 months ago
Seemed like a canned analysis. Names popping up, however, are doors to be opened, questions to be answered. I have additional information, such as when a marriage shows only one child. I know of addi... See more
Pésima experiencia con todo desde el primer momento. Desde que encargué el primer test todo fue pésimo
It's a waste of money. I don't care about my mother's parents. You should specify what it's really about. U don't care about my ancestors or where they came from. And another thing you guys give information about stuff I already know the more you pay for the more bullshit you charge for.
I thought I would get a paper copy of my results. Instead I have to try and navigate in my phone. Always wanting passwords and authentication . Not at all happy with outcome.
I guess I should have investigated Ancestry before. The results received weren't worth the money, and then they want more and more money
I thought more info would have been provided - France - which I already surmised???
This used to be the best paid ancestry site but they are going downhill fast. They need to stop making updates to the site. They need to come up with a checklist when making changes to verify they didn't break anything. They then need to sit their developers down and make them create their own trees and see how mangled the information now is and start fixing all the problems. In the past it used to link a lot of people on a given record. Now on most records it doesn't even link the parents when they are clearly listed in the preview. Hyperlinks are now embedded in the titles of records and the actual link section. Recently they broke that as the link section no longer displays the hyperlink correctly. Importing information from there sister site newspapers.com is now broken and not importing information they way it used to a few weeks ago. That has always been kind of a pain and now it is much worse. The list goes on and on. For the high price of their service they need to start doing a lot better.
I enjoy the tree making however it is proving an expensive hobby, once the introductory deal is over I will not continue my subscription. Also, I ordered the DNA test and am really disappointed. It doesn't make any sense to me and when I contacted for help I was given a wordy answer abotu DNA being complex. I was actually told to get a sample of DNA from my parents to confirm more of my heritage. Unfortunately they have both passed away and the ancestry website actually states that they don't need DNA from others to find your origins. The vague journeys also don't make any sense so overall not worth your money.
So far. What I am looking for is a way to connect with anyone of same family. Unfortunately I never knew my father, his name, or what he looks like. That is my hope in connecting to Ancestry. My origin does match up with what little my mother told me.
Saber mis orígenes es muy importante para mí.
I am very much eager to learn of my past and presence relatives. Glad ancestry is available to assist in the search.
This time my Ethnicity results with my blood line last name Donnelly did NOT come back with ANY Irish ancestry, although my paternal side is from Cavan, Ireland. When I had my DNA done back in 2016, with my biological father's adopted name McWhorter, no blood line to us, my Ethnicity results were 17% Irish. My DNA DID NOT CHANGE, JUST MY LAST NAME! So I think your DNA is a FARCE!
Das Ergebnis meiner Analyse war so vage, dass ich absolut nichts damit anfangen konnte. Heute, 3 Jahre später, erhalte ich die Anfrage einer Dame, dass sie mit mir im 3. Grad verwandt sei. Um ihre Daten ansehen zu können, will Ancestry mindestens ein Monatsabo zu EUR 22,99, oder ein Halbjahresabo zu EUR 59,-. Das darf doch gar nicht wahr sein. Ich bezweifle, dass die Anfrage seriös ist - und Ancestrys Leistung ebenfalls.
I cannot recommend Ancestry.com enough for anyone looking to delve into their family history. My journey with them has been nothing short of exceptional, particularly due to their incredible DNA testing service, the remarkable ease of use of their website and app, and the impressive accuracy of their findings. The DNA testing service was a revelation. From the moment the kit arrived, the instructions were clear and straightforward, making the sample collection process incredibly simple. The anticipation of the results was exciting, and Ancestry.com kept me informed every step of the way, providing updates on my sample's progress. When the results came in, I was genuinely captivated. The ethnicity estimate was detailed and insightful, offering a fascinating breakdown of my ancestral origins, even highlighting specific regions I had never considered. What truly blew me away, however, was the DNA matching feature. Connecting with previously unknown relatives, some quite close, has been an incredibly moving and enriching experience, opening up entirely new avenues for family research and connection. Beyond the DNA, the ease of use of Ancestry.com's website and app is truly commendable. The interface is intuitive and well-designed, making navigation a breeze. Whether I'm on my computer or using the mobile app, I can effortlessly search through records, explore my family tree, and manage my DNA results. The "hints" system is particularly helpful, guiding me to potential new ancestors and records with remarkable precision. Everything is laid out logically, allowing me to focus on discovery rather than struggling with technicalities. Finally, the accuracy of Ancestry.com's information has consistently impressed me. The DNA results, while estimates, have aligned remarkably well with known family history, and the continuous updates to their reference panels only improve the precision. When building my family tree, the historical records they provide are often well-sourced and highly reliable, giving me confidence in the connections I make. It's clear that Ancestry.com invests heavily in maintaining a vast and accurate database, which is invaluable for any serious genealogist or curious individual. In summary, Ancestry.com has provided an outstanding platform for exploring my heritage. The seamless DNA testing, user-friendly interface, and the high degree of accuracy in their data make it an indispensable tool. If you're considering a deep dive into your family's past, Ancestry.com is undoubtedly the best place to start.
I love everything about the Ancestry wow so many things that I learned about myself
This is an excellent way to locate your family tree. Please keep up the great work. You deserve two thumbs up.
One thing they have is good customer service, they went above and beyond to help me.
Learning a lot about my family
I enjoy finding out about my Ancestors,and about my Family history and where we came from.My plan next to get a DNA test on my Mother.To learn more on the Tigney side of Family. Thank so much. , Rosa Underwood
Very easy, kept you updated on process. Very pleased with this company
Excelente experiencia e interesante
Based on analysis of 253 reviews rated 1-2 stars for Ancestry.com
“Thought the idea of this makes sense, once you actually start receiving information on your family tree it starts get...”
“You cant cancel the account”
“Review bombed, here is why”
“However, I accidentally left a $70 subscription active”
“Review bombed, here is why”
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Ancestry.com is a leading online platform specializing in genealogy and family history research. The company offers a variety of tools and resources that enable users to trace their ancestry, build family trees, and discover historical records. Through its extensive database, Ancestry.com provides access to billions of historical documents, including census records, birth and death certificates, and immigration records, making it a valuable resource for individuals interested in uncovering their personal heritage. The primary customers of Ancestry.com include genealogists, family historians, and anyone looking to explore their lineage. The platform caters to a diverse audience, from beginners seeking to learn about their family history to experienced researchers delving into complex genealogical inquiries. By offering subscription-based services and specialized resources, Ancestry.com supports users in their pursuit of understanding their family connections and cultural heritage.
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Ancestry.com garners mixed reviews, with many users expressing frustration over the service's value and clarity. While some customers appreciate the opportunity to explore their family history and report positive experiences with the results, others find the process confusing and feel overwhelmed by the amount of information provided. Common complaints include issues with the subscription model, where users feel pressured to spend more money for additional features, and difficulties with account cancellation and refunds. Many reviewers mention slow processing times and a lack of communication regarding their DNA results. Despite these challenges, a segment of users finds pride in uncovering their ancestry and connecting with family members. Overall, the sentiment leans negative, reflecting significant dissatisfaction among many consumers.
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