Carmen
El personal q atiende tiene alta eficiencia y atención es súper agradable y disponible... Es personal de calidad

8 months ago
Extraordinario servicio. Claudia y Maye EXCELENTES VENDEDORAD. Mil gracias.
8 months ago
Gracias por el servicio y atención de Ana y Blanca !!
8 months ago
Excelente servicio me agrado la experiencia es la primera vez que rento y todo fue de mi agrado
8 months ago
Pesimo servicio y me robaron el dinero de una llanta que tuve que cambiar, jamás se hicieron responsables
El personal q atiende tiene alta eficiencia y atención es súper agradable y disponible... Es personal de calidad
Excelente servicio y atención.
Muy buen servicio! Los agentes fueron muy amables. El carro muy bien también!
Excellent services del personal Super recommended
Muy fácil y práctico todo el servicio, el carro cumplió
Buena atención,autos en muy buen estado,y muy flexibles.
Buena experiencia, carro cómodo y trato amable
Excelente servicio. Todo el personal nos trató con amabilidad y profesionalidad desde el momento que recogí el carro hasta que lo entregué. Definitivamente recomiendo a American car Rental.
Good customer Service.
Excelente servicio y atención al cliente..
Excelente servicio y atención por todo el equipo de Villahermosa!!
Excelente servicio por parte de los empleados, quedé satisfecha con el buen trato, todo muy rápido entrega y de devolución
DON'T USE AMERICA CAR RENTAL. Bait & Switch. I booked through Priceline and got a competitive rate which was the bait. When you pick up the car, they force you to buy their insurance at a crazy high rate or lose your booking with no refund leaving your stranded (the switch). Priceline did not mention this in my reservation and did not care to help correct the issue. When you call the America Car Rental headquarters, they have it all choregraphed letting you know you signed the contract when you picked up the car. Then they will reply to this review with something like "First of all, an apology for the impression caused, we would like to know more about your experience". TOTAL SCAMMERS.
Excelente Servició, Recomendado 100%
Desde que hice mi reserva por primera vez recibí excelente servicio. Tienen un cliente asegurado, todo lo que ofrecen lo cumplen.
Recomiendo ampliamente, excelente servicio
Muy buen servicio, los recomiendo al 100%
Muy buena atención y excelente trato, recomiendo ampliamente, volvería a solicitar el servicio.
Excelente servicio y atención por parte de Humberto, muy ágil el proceso de contratación y muy clara la información, el vehículo en excelentes condiciones y limpio. Ampliamente recomendables porque dan y tienen opciones disponibles.
Los asesores son muy amables, y las confío es de sus vehículos muy buenas, lo recomiendo.
Based on analysis of 57 reviews rated 1-2 stars for America Car Rental
“My experience started out pretty decent they did come and get me from the airport took me didn’t wait long to receive...”
“com along with my flight they also charge me the exact same fee that Priceline charge me plus a $300 deposit they put...”
“I booked a family car but received an open pickup (proposal of America car rental)”
“We booked a car rental reservation ( customer name Lester Shaw- Economy Rentals) on-line through "Priceline"”
“We booked a car rental reservation ( customer name Lester Shaw- Economy Rentals) on-line through "Priceline"”
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America Car Rental is a leading car rental service provider in Mexico, specializing in offering a wide range of vehicles for both leisure and business travelers. With over 20 years of experience in the industry, the company operates in major tourist destinations such as Cancún, Playa del Carmen, Tulum, and Mexico City, ensuring convenience and accessibility for its customers. The company is committed to providing competitive rates on its fleet of well-maintained cars and SUVs, which come with a variety of insurance options, including 0% deductible for loss and collision damage coverage. America Car Rental aims to deliver a seamless rental experience by offering services year-round, including flexible booking and customer support, making it a reliable choice for anyone looking to explore Mexico's top destinations.
America Car Rental receives high praise for its excellent customer service, with many reviewers highlighting the attentive and friendly staff, particularly Claudia and Marianela. Customers appreciate the promptness and professionalism of the service, noting that the vehicles are clean and ready on time. However, there are significant concerns regarding the handling of issues related to rentals and insurance, with some customers reporting negative experiences, including claims of being charged unfairly for damages. While the majority of feedback is overwhelmingly positive, the complaints about service reliability and financial disputes indicate areas for improvement. Overall, America Car Rental is viewed favorably, but attention to customer grievances could enhance their reputation further.
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