Muy buen personal
Buena atención de la ejecutiva Madeline excelente información y buen trato, axsesible y prática la información.

8 months ago
Extraordinario servicio. Claudia y Maye EXCELENTES VENDEDORAD. Mil gracias.
8 months ago
Gracias por el servicio y atención de Ana y Blanca !!
8 months ago
Excelente servicio me agrado la experiencia es la primera vez que rento y todo fue de mi agrado
8 months ago
Pesimo servicio y me robaron el dinero de una llanta que tuve que cambiar, jamás se hicieron responsables
Buena atención de la ejecutiva Madeline excelente información y buen trato, axsesible y prática la información.
Es de mucho agrado para mí recomendar a la Señorita Lesley Lemus por ser tan comprometida en su labor gracias a sus servicios el 18 de Enero estrené una Chevrolet Trax 2024. Además manejan precios bastante accesibles.
Muy buen servicio de la señorita carmen Muy amable y muy agil Recomiendo 100%
Exelente trato, servicio y atención.
First time with America car and had a great experience. Awesome and efficient service from Lesley. Thank you
My experience with this company was easy and graceful shout out to Lesley V. for an outstanding attention.
Excelente servicio! Super recomendado
Rente un carro Excelente servicio rápido Carros en buen estado gracias ala señorita Maria del carmen por el descuento de días
Excelente servicio la atención maravillosa sobre todo de parte de la señorita Daniela
Muy amable el personal, rápido y nada complicado el proceso, muy recomendables.
I rented a Jeep Sahara for my stay! It was a great vehicle cruised with from Cancun to Tulum. The roads in the Tulum area and to the Cenotes are not that great but no problem for this jeep. Service was great, with a very attentive manager called Gladys.
Fue muy buena y rapida atencion
Me pareció muy atento el servicio, es un trámite muy rápido y la unidad My completa y cumplió la función
Fue buena porque la camioneta no presentaba ningún problema y además el modelo tenía muy buen rendimiento de kilómetros
Excelente servicio muy amable el personal
Excelente serivicio, siempre amable el personal.
Muy buen servicio, muy ameno el trato al cliente. Explico muy bien la info y me ayudo a entender todo.
Buen servicio, carro super limpio, recomendable.
Super atento y amable, me brindaron toda la información que solicité.
Excelente servicio señorita Diana, volveré a utilizar los servicios de la agencia 💕
Based on analysis of 57 reviews rated 1-2 stars for America Car Rental
“My experience started out pretty decent they did come and get me from the airport took me didn’t wait long to receive...”
“com along with my flight they also charge me the exact same fee that Priceline charge me plus a $300 deposit they put...”
“I booked a family car but received an open pickup (proposal of America car rental)”
“We booked a car rental reservation ( customer name Lester Shaw- Economy Rentals) on-line through "Priceline"”
“We booked a car rental reservation ( customer name Lester Shaw- Economy Rentals) on-line through "Priceline"”
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America Car Rental is a leading car rental service provider in Mexico, specializing in offering a wide range of vehicles for both leisure and business travelers. With over 20 years of experience in the industry, the company operates in major tourist destinations such as Cancún, Playa del Carmen, Tulum, and Mexico City, ensuring convenience and accessibility for its customers. The company is committed to providing competitive rates on its fleet of well-maintained cars and SUVs, which come with a variety of insurance options, including 0% deductible for loss and collision damage coverage. America Car Rental aims to deliver a seamless rental experience by offering services year-round, including flexible booking and customer support, making it a reliable choice for anyone looking to explore Mexico's top destinations.
America Car Rental receives high praise for its excellent customer service, with many reviewers highlighting the attentive and friendly staff, particularly Claudia and Marianela. Customers appreciate the promptness and professionalism of the service, noting that the vehicles are clean and ready on time. However, there are significant concerns regarding the handling of issues related to rentals and insurance, with some customers reporting negative experiences, including claims of being charged unfairly for damages. While the majority of feedback is overwhelmingly positive, the complaints about service reliability and financial disputes indicate areas for improvement. Overall, America Car Rental is viewed favorably, but attention to customer grievances could enhance their reputation further.
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