Egregious charge to change address
I was charged to change address after moving house to a more secure location.
4.5
Great
998 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Allianz car and home insurance receives consistently positive reviews. Customers particularly appreciate service and great value, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So easy to make changes immediately
So easy to make changes immediately
Home Isurance
Easy to follow and enter details,and great competitive price
Everything is fine
Everything is fine
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
allianz.co.uk
All reviews
998 total • Write a review
Showing 861 - 870 of 994 reviews
GD
Very smooth
Very smooth, quick, and most of all, competitive price. Thank you.
Date of experience: June 17, 2025
AB
Very quick and simple to change…
Very quick and simple to change insurance
Date of experience: June 17, 2025
c
Sad state of affairs - contact was difficult
Until this morning I would have given 5 stars but I have never had to contact the company, having good competitive prices for both car and home. Having received a renewal offer for my car insurance I simply wanted to make sure it did not auto renew and finding this proved to be almost impossible. I exchanged a digital message which replied in simple terms how to do this. But the instructions simply did not match what I was seeing on the website and offer the alternatives which I needed. I then used the help menu and video help, also producing nothing relating tothe Account Details page I was told to access. Finally I have found it by sheer persistence. I used it but doubt I would ever find this again. This seems to me to be a company that doesn't want to make online editing simple. I doubt I shall renew.
Date of experience: June 17, 2025
RS
Easy to set up and price was very…
Easy to set up and price was very reasonable
Date of experience: June 17, 2025
GS
Site is easy to use
Would be good to be able to speak with an advisor
Date of experience: June 17, 2025
CM
App wouldnt let me getcode from email…
App wouldnt let me getcode from email and then go back..very frustrating
Date of experience: June 17, 2025
DM
great price
great price. many thanks. David Mansfield
Date of experience: June 17, 2025
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