Airport Van Rental Reviews

Car had not been cleaned inside. Check in was slow and check out was very slow. Price was great if you’re not in a hurry!

Nice service and nice van. Very friendly environment,

By far the best rental place ever!! We rented our Van from the Orange county, CA location and it was the best experience ever!!! Bobbi the agent really helped us out! She went above and beyond!!!

Easy - efficient- friendly happy customer service. Five stars yes!

Not everyday you come across a company let alone people who words that hold a value. But every time a travel , cross the Red River! We all use this company. Best rate 💥💥Best value.

Airport shuttle was huge hassle. Almost 2 hours from landing until I was driving away from secondary shuttles.

This is our 3rd time of using AVR and I must say they have improved it tremendously from last year, well done guys! Look forward to next year.

Good service should be open earlier

Our drivers were awesome. Check in/ out was smooth. Would use them again and highly recommend

I rented from the LAX location several times, and they’ve always made me feel like a welcomed friend. I am partially disabled, and they have gone above and beyond to accommodate my special needs. 👍🏻

Horrible service. Waited over an hour for the van shuttle. Called and no one picked up the phone. Left message and no one returned call. Customer service agent at office did not advise of additional charge for after hours drop off and never informed of AVR not opening late even though on paperwork it clearly shows late hours that renter intends to return van.

The only thing better than a big safe van was the service. Wonderful ladies, check out & return.

Nice staff, quick service, good vehicles

Airport shuttle worked seamless. The office location and setup seemed a little unprofessional and sketchy. Some of the van features did not work. I can see why the rental price was cheaper than other known leasing companies. I might take a Chance with them again.

Terrible service

Super helpful and accommodating they also made it happen last minute, I appreciated the staff

Good job for me meet my needs.

Waited almost 2 hours after my reservation time to get our van. The associate that was helping me was rude, cursed at me. Then prodceeded to tell me if I don’t like waiting I can cancel my reservation. When I talked to the manager he seemed to not care at all. I won’t ever be renting from you eyes again. That customer service was the worst I’ve ever dealt with and I’ve flown spirit before and would rather do that then ever spend another penny with y’all.

Fine Print or not I got charged additional insurance which more than doubled the cost of my rental. It made a good value into a horrible value and they had me in a tight spot with no time to haggle or search anywhere else. I will never us them again!

A lil longer than normal wait for shuttle pick up. BUT from the time of pick up on Transaction was smooth sailing. Awesome Customer Service, very friendly, Great price. Would definitely rent from them again. Mahalo plenty🤙