Airport Van Rental
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Rental agency from Hell
Rental agency from Hell! They repeatedly emailed me the same directions for how to get picked up at the airport by calling a phone number. No one ever picked up! After an hour of waiting and trying to call them I finally got in touch with someone in the reservations department who sent me completely different directions! When I asked why I was repeatedly sent the wrong information the person on the phone couldn’t comprehend my question. I repeatedly asked to speak with a supervisor, but she wouldn’t get one. Once I arrived at their rental counter at the hotel they could have cared less that I had been at the airport for over an hour after landing. Surprise surprise when I asked to speak with their manager, they weren’t there. When I returned the car, guess what? The manager wasn’t there even though I had been told they would be. What a terrible company that treats customers like crap! Avoid these people at all cost!