Timothy

Apr 7, 2019

Waited almost 2 hours after my…

Waited almost 2 hours after my reservation time to get our van. The associate that was helping me was rude, cursed at me. Then prodceeded to tell me if I don’t like waiting I can cancel my reservation. When I talked to the manager he seemed to not care at all. I won’t ever be renting from you eyes again. That customer service was the worst I’ve ever dealt with and I’ve flown spirit before and would rather do that then ever spend another penny with y’all.