Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

E

Elaine

5 out of 5 stars
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

Useful
Share
A

AnnMarie

5 out of 5 stars
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

Useful
Share
CF

Chok Fong Ong

5 out of 5 stars
Very good

Very good service and communication

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
OW

Was very thorough in trying for what I…

Was very thorough in trying for what I wanted and the choice of Hotel.. Very patient even tho other people waiting to be seen.! Yes very pleased and made it so easy for me.!!

Useful
Share
S

So easy to book our hotel and at a…

So easy to book our hotel and at a great installment plan. Agents were quick to answer any questions, would recommend them any day

Useful
Share
BM

Easy to navigate site & booking quick

Easy to navigate site & booking quick

Useful
Share
A

Paul was quick to answer the phone and…

Paul was quick to answer the phone and very helpful with all details. Excellent.

Useful
Share
B

It was the easiest transaction ive ever…

It was the easiest transaction ive ever made i emailed for a price and infairness to paul he was back in no time with a great price and the transaction was complete within minutes thanks for all ur help paul!

Useful
Share
T

excellent trip

I am just back from a holiday we booked to Madrid through Abbey Travel. Paul looked after us in there. He did an excellent job. We went for a weekend trip taking in a Real Madrid match. Paul sorted the hotel and the match tickets. Both exceeded my expectations. The hotel was amazing and the match tickets were excellent. Everything was really well organised. I would highly recommend him. He is a pleasure to deal with and always so responsive.

Useful
Share
TB

Helpful and easy to deal with

We booked a trip with abbey travel and the lady I was talking, via email, was so helpful and nothing was too much trouble. I changed dates and locations a couple of times getting the time and hotel we wanted and it wasn't at all a problem. I will definitely be using them again for our next trip from dublin. Keep up the good work.

Useful
Share
G

robbie was knowledgeable and responsive

robbie was knowledgeable and responsive

Useful
Share
c

I have booked with abbey travel a…

I have booked with abbey travel a number of times now. I find their customer service to be fantastic. Staff are friendly and extremely helpful. Any holiday I have booked has gone without the slightest hitch

Useful
Share
C

The staff at Abbey Travel in Naas

Angels and Fiona at Abbey Travel in Naas, Co. Kildare, are very professional and helpful. They are friendly, welcoming, and take the time necessary to find the best flights, leaving no stone unturned in searching all the possibilities. Their customer service is superb. I highly recommend that you visit Abbey Travel in Naas. Catherine O’Connor.

Useful
Share
Previous1•••678•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.