Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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E

Elaine

5 out of 5 stars
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

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A

AnnMarie

5 out of 5 stars
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

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CF

Chok Fong Ong

5 out of 5 stars
Very good

Very good service and communication

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Showing 21 - 30 of 996 reviews
LK

Abbey Travel swords Jacinta was so professional …

Abbey Travel swords Jacinta was so professional and found me an amazing deal for me and my family so really happy with the service

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C

Always very pleasant to deal with and…

Always very pleasant to deal with and nothing is ever a problem.

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NN

I booked a holiday through Abbey…

I booked a holiday through Abbey Travel. Have to say they give a first class service. Questions and response to email are dealt with speed and detailed. I have given 5 stars. Big thank you to Orla.

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RW

Just back from a super trip to NYC with…

Just back from a super trip to NYC with our family. Marc helped us greatly by recommending a really central hotel with great rooms (hard to find in NYC). Also when we had a problem at check in, Marc used his contacts at the airline to get us sorted quickly. Big thanks again for your help and expertise!

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S

Outstanding Customer Experience

We have just returned from a family trip to Sydney organised by Jacynta Mullen in Swords and every single detail was perfect. We cannot thank Jacynta enough for her professionalism, knowledge of flights and advice on our travel arrangements. 6 adults travelling and she took each individuals requests into account and made them work. A holiday like this was a large financial spend and every option was discussed and advised on. First class service. Jacynta was efficient and friendly and I would without any doubt recommend Jacynta and the Team in Swords. Thank you.

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OO

Very helpful advice when booking.

Very helpful advice when booking.

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B

Linda and Jacynta couldn’t have been…

Linda and Jacynta couldn’t have been more helpful and are extremely efficient.

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V

From team Joana working excellent

From team Joana working excellent

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CD

Emily was lovely to deal with

Emily was lovely to deal with, I kept changing the plans but she was very patient with me , back & firth by email & got exactly what I wanted. Great experience

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J

Easy to navigate website online

Easy to navigate website online, good value for money

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