Andy RC Moore
1 reviews•New Reviewer
over 3 years ago
Great
They have great flavors
Helpful?
TrustScore
2.4
Poor
146
17
18
29
290
500 reviews in total
Over a year ago
This is my review as a customer for about 1 and a half years. Juice quality is really good. But unfortunately there a so many negatives here. They like to say they offer a variety of juice but they ha... See more
Over a year ago
Love the product. Love how I don’t have to think about it, it just comes. However, I have been trying to contact their customer service for two months. I changed my address, and they keep sending my s... See more
Over a year ago
Zamplebox has always been great to me. Sometimes the boxes come a bit slow but for the most part, i like them.
They have great flavors
For a year now they haven't unlocked my choices. Didn't used to be this way. Years long I've subscribed now I'm leaving.
very easy to some up honest trustworthy and great product and that is with my dealings with company for over a 5 year period on a monthly basis.
Get to try companies and flavors id probably not risk paying for a full bottle
I was a long time user that canceled my subscription because they kept sending me a flavor I had already rated 1 star.... TWICE! So then I can't review for like 6 months and they kept effing sending this flavor. I have maybe 5 bottles of this gross liquid that made me vomit. Do NOT recommend.
Staff are friendly and quick to answer my questions. I am super happy with my first box that came pretty quick! I love all the flavors that I got! Definitely will be keeping this subscription!
Buyer BEWARE. Absolutely terrible customer service. I was simply checking out the website & creating my profile incase I wanted to buy anything. Somehow I accidentally purchased a box and I immediately cancelled it. The money was still taken out of my bank. I tried for days to get in contact with someone, I called MULTIPLE times, texted, left voicemails and even used the live chat & still wasn’t able to get ahold of anyone. Finally I get an email from them that simply says “we received your request for a refund” okay?? A few days go by and still no refund. Today I check my mail & they sent the box, after I EXPLICITLY asked them NOT to ship my box. On top of all of this, the flavors are all basically the same -.- I don’t recommend you use this service. Support your local vape shop or use Ejuice.com. Honestly. Terrible experience.
Очень вкусно! все дошло великолепно!
Was a little skeptical at first, but with my flavor profile, they did an epic job... I've gotten 2 12 bottle boxes, and so far have only came across 2 flavors that I didn't particularly care for... but with those prices, I can handle that lol my kid will use those... I will never have to go to another vape store as long as they are in business!
Shipping takes forever, and the customer service is terrible. Take your business elsewhere
Just a great experience dealing with zamplebox, variety, convenience, and affordable.
Was easy, convenient,and assortment of flavors to choose from.great price,and conveniently shipped monthly.
Great experience, I don't have to worry about running out of juice and buying more mid week. Customer service is great and able to handle my questions when starting. Flavors are great and can always expect great taste.
Ordered sample box and so far have asked for updates on shipping from customer service twice with no response. If this is how the company conducts business will definitely be cancelling future boxes...if you want any timely response or shipping this is obviously not a company to use.
ALL the flavors were very bad and tasteless
The flavor variety is amazing. I had to contact customer service about shipping and they were super helpful. It is also super nice you have option to send box now incase you run out of juice.
Vape juices are just average and it takes 2-3 weeks at times for box to arrive. Blamed on the holiday rush however the holidays are over and even if it is holiday rush hire more employees or give 5.00 credit. It is not customers fault your company is having delays but we must go buy more vape juice due to my package delays.
Great products great flavours great value
I just like that I can try different flavors without buying a big bottle of one and then not liking it. I am new to eliquids.
Very fast shipping. Tracking wasn't available like I hoped but the quick shipping was really great. Good prices 👍
Based on analysis of 319 reviews rated 1-2 stars for ZampleBox
“This is my review as a customer for about 1 and a half years”
“Like so many, I'd give zero stars if possible”
“I signed up with Zamplebox in 2019 and everything was great”
“You will get no response from them and they will continue to bill you”
“I had asked for a refund on the order after the first week of no response and asked to cancel my subscription after t...”
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ZampleBox is an online vape shop that specializes in e-juice and vape box subscriptions. Catering to vaping enthusiasts, the company offers a curated selection of popular vape juices from over 300 top USA brands, delivered directly to customers' doors on a monthly basis. Users can customize their subscriptions based on their flavor preferences and choose from various plans that provide significant savings compared to retail prices. With membership options starting at just $4.17 per bottle, ZampleBox aims to make vaping accessible and enjoyable for a wide range of consumers. The platform not only simplifies the process of discovering new vape flavors but also fosters a community of over 200,000 vapers who share their experiences and savings. Overall, ZampleBox serves as a convenient solution for individuals seeking a reliable source of quality e-juice while exploring new tastes in the vaping experience.
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Reviewers frequently report negative experiences with ZampleBox, citing customer pain points more often than praise. Common complaints include order, service, company, customer. A smaller set of reviewers mention positives such as great, flavors, zamplebox, service. Overall sentiment is predominantly negative based on 500 reviews and an average rating of 2.4 stars.
