Over a year ago
This is my review as a customer for about 1 and a half years. Juice quality is really good. But unfortunately there a so many negatives here. They like to say they offer a variety of juice but they ha... See more
Over a year ago
Love the product. Love how I don’t have to think about it, it just comes. However, I have been trying to contact their customer service for two months. I changed my address, and they keep sending my s... See more
Over a year ago
Zamplebox has always been great to me. Sometimes the boxes come a bit slow but for the most part, i like them.
Super easy to sign up, super easy to cancel. Lots of different flavor verity. Great customer service. Fast shipping. Sometimes I would get the same flavor but honestly it's no big deal. Some people think it's the end of the world but it's really no biggie. They do a great job of switching things up.
Number for support is not valid Any way to get support doesn't work Can't cancel no matter what I do I'm going to go through my bank since they keep charging me although I've reached out to them In every way they give to get through to them
I have used this company since 2007. They used to have a very easy to use site where you could make whatever changes you wanted to your account right there on one webpage. Now there website has 47 different tabs that do absolutely nothing. You have to contact a system administrator to make any changes to your account and it is really annoying. The whole selling point for this service was the simplicity. They have ruined that with this useless new website overhaul. "If it ain't broke don't fix it"
Where is my package says its delivered somewhere in the us but im in canada
Greatly appreciate the extra bottle! Last time I knew which was the extra sample since I was not at all enjoying it, but appreciate the effort of letting me try something I might like. However, this time everything was perfect and by far the best flavors I've had.
There is nothing better than getting a good deal other than getting a GREAT deal! That's what you get with Zamplebox! They stick to the flavors I like and I save money! Communication isn't always the greatest and the new website page is not as good as the previous. But I'll still go through them!
Wasn’t able to order honey berry in bulk. Had to place 2 smaller orders that cost me more money. Not a huge deal, as long as it gets fixed for future purchases.
Reached out to customer service via text, got no reply other than "please rate your service" by email. My issue is not resolved, currently debating canceling my subscription service. No longer happy with the varieties I'm receiving and would rather pick my own.
The juice is good, but when I need to skip more than one month I have to cancel my membership and then restart it when I'm ready. I lose all the zbucks I've earner every time. Very frustrating.
Love the flavores and I got it quick and easy. This is where I’ll be getting mine from now on.
Nothing goes right, EVER
I wish I could give no stars. Zamplebox was once good, but now they are just charging for bad UI and cheep juice that you cant even tell them if you liked/disliked what you got anymore. I will not be giving this company any more money and I will do my part to see that people I know don't as well. Please support your local vape shops that will hear you and get you the product you want instead of a company that's trying to make a quick buck on a sub. Edit: after posting this Zample sent me an email asking how the juice I got was. Seems a bit odd they would send that after I put it in my review.
Love them it’s easy to use convenient and I love the flavor
The flavor s great
Horrible company!! They sent me a 50% off code and it didn’t get applied for to my total so I messaged them they told me they couldn’t adjust it…. They were totally rude I asked to then cancel and they didn’t reply back and sent it out anyway and all of the flavors completely suck. They have no well known brands. I swear some person is just mixing up flavors in their kitchen, the flavor intensity is the poorest I’ve ever tried and all of the flavors had no intensity; I had 6 to try. Stay far away from this company. Pathetic scammy company
I love the variety they offer. I don’t have to go to the multitude of vape shops and guess what flavor profile their juices have ( they all have some silly name instead of a flavor profile) which is super annoying. Each box has a list. And their prices are crazy cheap for premium juice. I have bragged on Zample box so much I have the local shops employee buying from you.
Nicee . Goodd
Easy to use, speed of shipment, good flavor variety.
ease of use, love experience here
Great products. Great shipping. Great service
Based on analysis of 319 reviews rated 1-2 stars for ZampleBox
“This is my review as a customer for about 1 and a half years”
“Like so many, I'd give zero stars if possible”
“I signed up with Zamplebox in 2019 and everything was great”
“You will get no response from them and they will continue to bill you”
“I had asked for a refund on the order after the first week of no response and asked to cancel my subscription after t...”
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ZampleBox is an online vape shop that specializes in e-juice and vape box subscriptions. Catering to vaping enthusiasts, the company offers a curated selection of popular vape juices from over 300 top USA brands, delivered directly to customers' doors on a monthly basis. Users can customize their subscriptions based on their flavor preferences and choose from various plans that provide significant savings compared to retail prices. With membership options starting at just $4.17 per bottle, ZampleBox aims to make vaping accessible and enjoyable for a wide range of consumers. The platform not only simplifies the process of discovering new vape flavors but also fosters a community of over 200,000 vapers who share their experiences and savings. Overall, ZampleBox serves as a convenient solution for individuals seeking a reliable source of quality e-juice while exploring new tastes in the vaping experience.
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Reviewers frequently report negative experiences with ZampleBox, citing customer pain points more often than praise. Common complaints include order, service, company, customer. A smaller set of reviewers mention positives such as great, flavors, zamplebox, service. Overall sentiment is predominantly negative based on 500 reviews and an average rating of 2.4 stars.
