Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

Based on reviews, created with AI

See what reviewers are saying

K
Es muss noch einiges korrigiert werden

Die Anbindung zum Zentrum ist gut. Metro ist 3 min vom Hotel. Das Frühstück war ok. Das Rührei schwamm in Wasser, fand ich nicht appetitlich. Der Zimmerservice kam erst nach 16 Uhr, wenn man kurz zur Mittagspause ins Hotel kommt, ist das nicht schön. Kenne ich aus anderen Hotels nicht. Der Zimmerservice war nicht gut, befriedigend würde ich sagen. Ein Zahnstocher lag die ganze Zeit auf dem Boden, die unordentlichen Vorhänge wurden nicht gerichtet. Ich bin auf Strümpfe gegangen und hatte dann längere Haare an den Socken, d.h. Das Zimmer wurde vor meiner Ankunft nicht wirklich gesäubert. Ich brauchte frische Bettwäsche, als ich zurückkam, lag diese zum Selbst beziehen auf dem Bett. So wirklich wohl fühlte ich mich nicht. Das Personal würde ich als reserviert bezeichnen. Sehr wohl fühlte ich mich nicht. Das nächste Mal würde ich ein anderes Hotel buchen.

Useful
Share
Friendly and helpful staff

Friendly and helpful staff. I had a great time in Amsterdam and my stay was very pleasant

Useful
Share
D
The staff at the hotel were all…

The staff at the hotel were all extremely nice and helpful. Our room itself was great, a nice shower, good clean up service that was done quickly, and a nice view.

Useful
Share
J
Bedbugs

Bedbugs Shower with a blocked drain (despite our report, nothing was done), very poorly lit room with the VMC that started to sputter in the middle of the night -> we had to change rooms. And to end up coming back with what looked very much like bedbug bites.... so not satisfied with our stay.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
I

Best hotel experience I’ve ever had!

Best hotel experience I’ve ever had!! The room felt clean and safe and loved the little extras. We were given a choice of having a bath or a shower, we chose a bath but there was a shower as well. The staff were all so kind and were able to have a laugh, we had some issues with luggage but they were all so helpful.

Useful
Share
PM

First off all thank you for making our…

First off all thank you for making our trip that much better with comfort and the location of this hotel. This is the most ideal place for any couple or anybody else looking to stay right in the heart of the dam. I will most certainly be back for another stay within the year, will also always be my first choice of stay when I am coming!

Useful
Share
CM

Gran relación calidad-precio

Habitación grande y cómoda. Personal amable. Ubicación algo alejada del centro para ir andando pero bien comunicada en transporte público.

Useful
Share
A

The best check-in and out experience ever

Automated check-in and out, it took less than a minute. Clean room, quiet area, everything was simply perfect. Will definitely come back

Useful
Share
AT

the staff was welcoming and prepared

the staff was welcoming and prepared. everything was as you would want to find it.

Useful
Share
RP

I stayed at XO Hotel in Amsterdam

I stayed at XO Hotel in Amsterdam. Hotel was great. You have to do self checking on arrival at Hotel. This was my first experience but it was very simple and easy. Room was very clean and comfortable. My only disappointment was €18 plus for breakfast not value for money. It should be included breakfast.

Useful
Share
AJ

Buitengewoon vriendelijk en behulpzaam…

Buitengewoon vriendelijk en behulpzaam personeel, zowel bij de dag- als nacht receptie. De kamer is ruim, alle apparatuur en verlichting werkt, dat zie je wel eens anders in een hotel 😉 Het ontbijt: zeer uitgebreid, alles is vers. Opmerking: de jam moet vanuit een. Container in een klein cupje gedaan worden; na 3 pogingen en een hoop geklieder eindelijk door dat het cupje precies op het embleem van een schoteltje moet staan 😏 Advies: een bordje dat hierop wijst zou het probleem oplossen ...

Useful
Share
K

Heel netjes

Heel netjes. Vriendelijk personeel. Snelle afhandeling.

Useful
Share
mG

Hotel molto curato

Hotel molto curato, accoglienza e disponibilità del personale hanno fatto del nostro soggiorno una vera esperienza ad Amsterdam! Stanze pulitissime e spaziose, bagno grande e profumato, macchina da caffè Nespresso in camera! Hotel collegato benissimo per il centro, la fermata tram è d'avanti e la metro 50e51 a meno di 500mt! Ceckin automatico al sel service. Disponibilità di bici a noleggio.

Useful
Share
r

Muy buena habitación con camas cómodas…

Muy buena habitación con camas cómodas y todo lo necesario para una feliz estancia. La gente de recepcion muy amable y simpatica. Gracias

Useful
Share

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.