Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

Based on reviews, created with AI

See what reviewers are saying

K
Es muss noch einiges korrigiert werden

Die Anbindung zum Zentrum ist gut. Metro ist 3 min vom Hotel. Das Frühstück war ok. Das Rührei schwamm in Wasser, fand ich nicht appetitlich. Der Zimmerservice kam erst nach 16 Uhr, wenn man kurz zur Mittagspause ins Hotel kommt, ist das nicht schön. Kenne ich aus anderen Hotels nicht. Der Zimmerservice war nicht gut, befriedigend würde ich sagen. Ein Zahnstocher lag die ganze Zeit auf dem Boden, die unordentlichen Vorhänge wurden nicht gerichtet. Ich bin auf Strümpfe gegangen und hatte dann längere Haare an den Socken, d.h. Das Zimmer wurde vor meiner Ankunft nicht wirklich gesäubert. Ich brauchte frische Bettwäsche, als ich zurückkam, lag diese zum Selbst beziehen auf dem Bett. So wirklich wohl fühlte ich mich nicht. Das Personal würde ich als reserviert bezeichnen. Sehr wohl fühlte ich mich nicht. Das nächste Mal würde ich ein anderes Hotel buchen.

Useful
Share
Friendly and helpful staff

Friendly and helpful staff. I had a great time in Amsterdam and my stay was very pleasant

Useful
Share
D
The staff at the hotel were all…

The staff at the hotel were all extremely nice and helpful. Our room itself was great, a nice shower, good clean up service that was done quickly, and a nice view.

Useful
Share
J
Bedbugs

Bedbugs Shower with a blocked drain (despite our report, nothing was done), very poorly lit room with the VMC that started to sputter in the middle of the night -> we had to change rooms. And to end up coming back with what looked very much like bedbug bites.... so not satisfied with our stay.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 961 - 970 of 996 reviews
AV

Great stay

Great stay. Automatic check in and out was a great feature. The hotel is located about 30mins away from Amsterdam central, but this wasn’t an issue as the metro line is a 2 minute walk from the hotel and that will connect you anywhere. Comfortable clean rooms, my only downside is it would be nice to of have an extra pillow as only 1 small square one on each bed, and the smart tv would not connect to the WiFi. When we stayed there was also lots of renovation works happening in the block we stayed in with builders on site each day. I think a little message to say that this was happening during our stay would have been nice. Besides that, we would definitely stay again. Thank you

Useful
Share
O

Quiet rooms

Like: - The rooms are very quiet and well soundproofed. - The reception accepted a delivery for us and called immediately when it arrived. Dislike: - When I wanted to pay my parking fee, the machine charged me an hour more than my actual parking time. - Some mould is visible above the shower.

Useful
Share
C

Great value, friendly staff.

Friendly staff, clean rooms, good value and a great breakfast made this a wonderful stay.

Useful
Share
n

a very fine hotel

a very fine hotel, clean, modern, comfortable. and a very good breakfast . 2 lesser points: - not so important, but is was very hot in de elevators en hal outside the rooms. - important: there is not very much flexibility in options for your reservation. So we paid to much for breakfast and our stay in comparison to what we used of it. Advise: Book as lean as possible en fill in your options whilest checking in

Useful
Share
HK

Net Hotel

Net Hotel, vriendelijk personeel en goede prijs.

Useful
Share
M

Dream romantic weekend

it was magnificent and magical. a very nice hotel. opposite the tram to go to the city center easily. Clean, welcoming with a magnificent design. the decor is sublime and very well thought out. the room was beautiful, spacious design, with large windows and well equipped. we were able to observe the sunrise one morning on the 2. Mzis the blinds and opaque curtains are very good if you don't want to see the sun. a large heated bathroom with everything you need in it. In short, we loved our stay. and we will come back for sure, in the same or another XO hotel.

Useful
Share
BK

Güler yüzlü personel.

Tüm personel çok güler yüzlü ve yardımsever. Otel temizdi. Ulaşım uzak. Hava alanı otel ulaşımı için 55 euro çok pahalı. Genel olarak iyi bir otel. Çalışanlara teşekkür ederiz. Bagaj emaneti var.

Useful
Share
JK

Nice to stay at Van Gogh Hotel

Nice small room for 1. Good breakfast; good pricing. Everything worked as expected.

Useful
Share
ВК

XO Hotel Couture is the best hotel I’ve…

XO Hotel Couture is the best hotel I’ve ever been to. Automatic check in, automatic check out, welcoming staff, lots of space and literally everything that you would need to live life, in hotel room. Good flexible climate-control system. Amazing view, and brilliant opportunity to rent a bike for N number of hours/days to explore everything around. Just perfect. Thank you XO Hotels for being a part of such amazing experience in Amsterdam. And you only added to it. 11/10🔥

Useful
Share
N

Nice hotel

Nice hotel. Clean and modern. Clean and well appointed rooms. In a quiet neighbourhood. We stayed one night before an early morning meeting in the Anthony van Leeuvenhoek (AVL) hospital. The hotel was very convenient for that. It's only 3 driving minutes away.

Useful
Share
Previous1•••969798•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.