Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

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K
Es muss noch einiges korrigiert werden

Die Anbindung zum Zentrum ist gut. Metro ist 3 min vom Hotel. Das Frühstück war ok. Das Rührei schwamm in Wasser, fand ich nicht appetitlich. Der Zimmerservice kam erst nach 16 Uhr, wenn man kurz zur Mittagspause ins Hotel kommt, ist das nicht schön. Kenne ich aus anderen Hotels nicht. Der Zimmerservice war nicht gut, befriedigend würde ich sagen. Ein Zahnstocher lag die ganze Zeit auf dem Boden, die unordentlichen Vorhänge wurden nicht gerichtet. Ich bin auf Strümpfe gegangen und hatte dann längere Haare an den Socken, d.h. Das Zimmer wurde vor meiner Ankunft nicht wirklich gesäubert. Ich brauchte frische Bettwäsche, als ich zurückkam, lag diese zum Selbst beziehen auf dem Bett. So wirklich wohl fühlte ich mich nicht. Das Personal würde ich als reserviert bezeichnen. Sehr wohl fühlte ich mich nicht. Das nächste Mal würde ich ein anderes Hotel buchen.

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Friendly and helpful staff

Friendly and helpful staff. I had a great time in Amsterdam and my stay was very pleasant

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D
The staff at the hotel were all…

The staff at the hotel were all extremely nice and helpful. Our room itself was great, a nice shower, good clean up service that was done quickly, and a nice view.

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J
Bedbugs

Bedbugs Shower with a blocked drain (despite our report, nothing was done), very poorly lit room with the VMC that started to sputter in the middle of the night -> we had to change rooms. And to end up coming back with what looked very much like bedbug bites.... so not satisfied with our stay.

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Showing 951 - 960 of 996 reviews
ΕΗ

Adequate stay

The room was nice, a little small but considering the average room in traditional houses like the ones the hotel is made off, the size was normal. The bathroom was really big. However it was getting really cold in there. There was something like a heater but it did not work. The room had no fridge which I did not expect. It did have a coffee maker which was really nice! The bed was comfortable and warm. There was an AC to warm the room it did an ok job. It needed some time to get started and it was turning off, making the room cold sometimes. The door was getting stuck sometimes, the lock wasn’t working with card, but it was an easy fix. The hotel is in center, making it a bit noisy.

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KH

Nett

Wir waren für zwei Nächte im Hotel. Das Zimmer war sauber und schön groß. Mit den Menschen an der Rezeption hat man nichts geredet da man selber ein und ausgeheckt. Bei Fragen sind sie aber höflich zur Hilfe. Die Bar sowie das Restaurant sind nur Deko und werden nicht betrieben. Schade, denn es sieht dort so gemütlich aus. Für das Geld würden wir aber dennoch das nächste mal ein anderes Hotel versuchen zwecks Restaurant und Bar.

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JV

Amazing Hotel

The Hotel is amazing, we were very pleased to stay over there. Although we would like to say that dinner prices are little bit too expensive. Other than that our experience was really good.

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J

Would Recommend

Very kind and jovial staff. Was a pleasure to stay at this hotel

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ma

je recommande vivement cet Hotel

je recommande vivement cet Hotel! la chambre le restaurant et le personnel !!! tout est bien

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C

We loved our stay in this hotel

We loved our stay in this hotel. At first we chose it because of the price, but thought it would be too far from the city center and main attractions. But it was actually very well located, and you can easily use public transport directly to the city center. There are also shops, supermarkets and restaurants close by. The room had an amazing view of the city, and it was very comfortable. Great shower. Check-in and check-out were super fast and uncomplicated, and the staff was very friendly. I would definitely stay there again.

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MP

Comfortable and clean room

Comfortable and clean room. Professional staff.

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ER

Great experience

Clean, equipped room, kind, and helpful service. Besides that, can request a top floor to enjoy the view during the night. You can also request cleaning by pressing a button on wall, which is quite handy.

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E

We had a great stay

We had a great stay. Easy with the metro to the centre and close to the Ziggo Dome. Clean nice room en good breakfast we will for sure come again!!

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MN

Un hotel genial 5 estrellas por el personal!!!!

Un hotel genial. No céntrico pero con la gran ventaja de que tiene la parada del tranvía número 2 a menos de 30 metros de su puerta. Las instalaciones geniales y muy bonitas y los más importante, el personal. Súper atento y amable. Hablaban español y no tuvimos ningún problema. Viajamos con mi madre de 85 años y todos estuvieron muy atentos con ella. Las chicas de recepción geniales y encantadoras y el señor que se encargaba del desayuno muy atento. Todas las mañanas sin que se lo llegara a pedir ya me traía mi capuchino descafeinado ya que no puedo tomar café normal. En fin recomiendo el hotel 100% sin duda alguna si vuelvo a Amsterdam me volveré a quedar allí seguro. Un placer haber estado rodeada de gente tan amable y maravillosa.

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