Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

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K
Es muss noch einiges korrigiert werden

Die Anbindung zum Zentrum ist gut. Metro ist 3 min vom Hotel. Das Frühstück war ok. Das Rührei schwamm in Wasser, fand ich nicht appetitlich. Der Zimmerservice kam erst nach 16 Uhr, wenn man kurz zur Mittagspause ins Hotel kommt, ist das nicht schön. Kenne ich aus anderen Hotels nicht. Der Zimmerservice war nicht gut, befriedigend würde ich sagen. Ein Zahnstocher lag die ganze Zeit auf dem Boden, die unordentlichen Vorhänge wurden nicht gerichtet. Ich bin auf Strümpfe gegangen und hatte dann längere Haare an den Socken, d.h. Das Zimmer wurde vor meiner Ankunft nicht wirklich gesäubert. Ich brauchte frische Bettwäsche, als ich zurückkam, lag diese zum Selbst beziehen auf dem Bett. So wirklich wohl fühlte ich mich nicht. Das Personal würde ich als reserviert bezeichnen. Sehr wohl fühlte ich mich nicht. Das nächste Mal würde ich ein anderes Hotel buchen.

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Friendly and helpful staff

Friendly and helpful staff. I had a great time in Amsterdam and my stay was very pleasant

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D
The staff at the hotel were all…

The staff at the hotel were all extremely nice and helpful. Our room itself was great, a nice shower, good clean up service that was done quickly, and a nice view.

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J
Bedbugs

Bedbugs Shower with a blocked drain (despite our report, nothing was done), very poorly lit room with the VMC that started to sputter in the middle of the night -> we had to change rooms. And to end up coming back with what looked very much like bedbug bites.... so not satisfied with our stay.

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All reviews

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Showing 31 - 40 of 996 reviews
FB

Great breakfast, friendly staff, comfortable beds.

After arriving we had problem in the room - smell from cigarette. Staff cleared it by some kind of non-toxic spray. Breakfast were great - big and very tasty. Also there are comfortable beds. Great stay!

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LS

Great room and beds

Great room and view. Superbe beds; two kingsize “single” beds! All needs covered. Had a deliscious dinner and wine. Very silent room 🙏🏻👍

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J

Room was very nice and bed was also…

Room was very nice and bed was also comfy but the shower I haven’t stopped thinking about I’ve never had such a great shower I was making excuses to have another shower some days

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JM

Super dejligt hotel

Super dejligt hotel. Meget stille. Roligt kvarter og letbanen holder lige udenfor. Parkering i kælderen. Lækker morgenmad.

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AS

Clean, large well equipped room with good access to city centre via tram stops directly outside hotel.

Clean, large well equipped room with good access to city centre via tram stops directly outside hotel. Really enjoyed our stay and excellent value for money.

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H

Nice room, lovely view

We had a good stay at the hotel: nice room, clean bathroom. Everything we needed was present. We asked for a room on one of the higher floors and had an amazing view!

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N

The first room I was staying in was…

The first room I was staying in was good. It was just as the pictures and a little mold that you only could notice if you actually put a lot of time looking in the room. Shower was great. Bed was great. View was nice. During my stay I was in the need to change rooms (not because of the room itself) and it was so easily done. The receptionist with the red hair was absolutely amazing and so so loving. She helped me so much during my stay and she should DEFINITELY get a raise. The second room I was in was even more beautiful than the first one and with an even better view. Overall the stay was absolutely amazing and I love the one specific receptionist for how helpful she was. If I ever went back to Amsterdam this would definitely be my first choice.

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EG

PRATIQUE

Hotel propre et réellement très bien situé, du côté animé de la ville, à quelques mètres de la gare centrale. Nous avons tous fait à pieds. Attention ! personnel non francophone.

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ZR

I had my half my perfume stolen after…

I had my half my perfume stolen after my room was cleaned. Reported it as soon as it happened and the staff couldn’t do anything till the manager came in 3 days later. Management did nothing about it to resolve or compensate for the theft. They claim they don't cover loss or damage on personal items but it was theft and they know it. I’m really disappointed and won’t be returning back.

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am

Very nice location with an easy walk to…

Very nice location with an easy walk to the tram station, room was clean and we enjoyed our stay very much. Check in and check out process was incredibly convenient and quick.

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