Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

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K
Es muss noch einiges korrigiert werden

Die Anbindung zum Zentrum ist gut. Metro ist 3 min vom Hotel. Das Frühstück war ok. Das Rührei schwamm in Wasser, fand ich nicht appetitlich. Der Zimmerservice kam erst nach 16 Uhr, wenn man kurz zur Mittagspause ins Hotel kommt, ist das nicht schön. Kenne ich aus anderen Hotels nicht. Der Zimmerservice war nicht gut, befriedigend würde ich sagen. Ein Zahnstocher lag die ganze Zeit auf dem Boden, die unordentlichen Vorhänge wurden nicht gerichtet. Ich bin auf Strümpfe gegangen und hatte dann längere Haare an den Socken, d.h. Das Zimmer wurde vor meiner Ankunft nicht wirklich gesäubert. Ich brauchte frische Bettwäsche, als ich zurückkam, lag diese zum Selbst beziehen auf dem Bett. So wirklich wohl fühlte ich mich nicht. Das Personal würde ich als reserviert bezeichnen. Sehr wohl fühlte ich mich nicht. Das nächste Mal würde ich ein anderes Hotel buchen.

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Friendly and helpful staff

Friendly and helpful staff. I had a great time in Amsterdam and my stay was very pleasant

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D
The staff at the hotel were all…

The staff at the hotel were all extremely nice and helpful. Our room itself was great, a nice shower, good clean up service that was done quickly, and a nice view.

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J
Bedbugs

Bedbugs Shower with a blocked drain (despite our report, nothing was done), very poorly lit room with the VMC that started to sputter in the middle of the night -> we had to change rooms. And to end up coming back with what looked very much like bedbug bites.... so not satisfied with our stay.

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Showing 21 - 30 of 996 reviews
N

Very pleasant experience! Would recommend.

I recently stayed at this hotel and was very impressed! The location was perfect, with a tram stop right outside making it easy to get around. The area was peaceful and quiet. The staff were incredibly friendly and helpful, and the hotel itself was clean and well-maintained. I also appreciated the convenience of having vending machines for quick snacks, and a Lidl supermarket just a short walk away. Overall, I had a great experience and would definitely recommend this hotel.

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E

Heel fijn hotel

Heel fijn hotel, gelegen buiten het centrum. Maar met de tramhalte vlak voor de deur een goede verbinding naar het centrum. Betalen kan gewoon met een bakkaart op de tram (in- en uit badgen). De kamers zijn ruim. Bij het ontbijt is er een ruime keuze aanwezig. Er is ook nog een koelkast aanwezig waar je een kleine hap kan terugvinden. Hotel is een echte aanrader. Personeel is erg vriendelijk. Top! Pluspunt de parkeergarage voor een schappelijke prijs!

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AN

Very bad smell and felt unsafe outside

The room and hallway did not smell fresh. There were a lot of loitering youths outside. The atmosphere in and around the property felt a little unsafe and poorly maintained. The TV’s internet connection didn’t work, so it wasn’t a functioning smart TV. The walls were very thin, so there was a lot of noise coming from outside. The only positive aspect was that the price was quite low.

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GK

4 Sterne - nicht erreicht!

Wie schon in früheren Rezensionen beschrieben ist die Sauberkeit nicht die beste. Fanden auch Müll der Vorgänger unter dem Bett. Das Frühstück ist für ein 4 Sterne Hotel nicht ausreichend (z.B. Honig nur auf Nachfrage und minderwertige Marmelade. Rührei und Spiegelei wurden nicht frisch zubereitet) und das Personal beim Frühstück nicht sehr freundlich. Es wurde uns auch verwehrt auf der Terrasse zu frühstücken (es war mit zu kalt im Frühstücksbereich innen). An einem Tag haben wir den Safe im Zimmer nicht aufgebracht. Mussten eine gute halbe Stunde warten, da kein Mitarbeiter im Hotel war, der diesen öffnen konnte. Zum Glück mussten wir nicht zum Zug oder Flugzeug! Wir würden dieses Hotel nicht mehr buchen

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G

All great and nice location!

All great and nice location!

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MC

Ottimo hotel!

Ho scelto questo hotel XO COUTURE leggendo le recensioni e valutando la posizione ed il prezzo è si è rivelata una scelta ottima! Abbiamo prenotato direttamente sul sito xohotels e tutto ha funzionato benissimo, in italiano prepagamento con carta di credito, conferme via email, tutto ok! Abbiamo speso abbastanza, ma molto meno rispetto agli hotel nella cerchia del centro. La posizione si è rivelata ottima ! Di fronte alla fermata del Tram 2 che è comodissimo per raggiungere il centro ed a 500 mt dalla metro ( vista ma mai presa perché non ce n'era la necessità). La camera era bella spaziosa pulitissima con un ottimo bagno, letti grandi e comodissimi, silenziosa e con una macchina da caffè Nespresso a disposizione! Molto buona la colazione, con dolce e salato servita in una sala a piano terra. La prenotazione può includere o meno la colazione ma io consiglio di includerla perché ne vale la pena! Dulcis in fundo lasciando l'hotel abbiamo potuto usufruire della camera fino alle 11:00 e poi abbiamo potuto lasciare i nostri bagagli presso il deposito dell'hotel tutta la giornata senza spese ulteriori! Ottimo servizio davvero!

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HT

Quiet and convenience location

The location is next to tram stop to go to Centraal and major attractions. Also walkable to cafe. Staff are friendly and helpful. Rooms are clean, comfortable beds.

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JH

Gute Lage des Hotels

Insgesamt war es ein schöner Aufenthalt in guter Lage zu ÖPNV Richtung Innenstadt und nach Zandvoort Es gibt nur 4Sterne , weil Check in an defekten Geräten nicht möglich war. Eine Bar fehlte, wo man den Abend ausklingen lassen kann Die Hotelhalle ist unterkühlt Es fehlt für die Raucher ein richtiger Raucherplatz mit Sitzgelegenheiten auch geschützt vor Sturm

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TQ

We would be back!

The check in process was so smooth and the front desk employees were very helpful and kind. My mom and I truly enjoyed our stay! The room itself was nice and clean. We appreciated the daily cleaning provided by staff.

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JM

Very happy returning customer

This was my second time staying at XO Couture and it's a great hotel. The location is a short tram ride from the centre however the tram stop is located right outside of the hotel. Simple check in and out process with staff on hand to support. The hotel is in a quiet area, rooms are clean. I would recommend this hotel and will be returning in the future. Thanks again!

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