Review summary

XO HOTELS AMSTERDAM receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about expensive and poor quality.

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K
Es muss noch einiges korrigiert werden

Die Anbindung zum Zentrum ist gut. Metro ist 3 min vom Hotel. Das Frühstück war ok. Das Rührei schwamm in Wasser, fand ich nicht appetitlich. Der Zimmerservice kam erst nach 16 Uhr, wenn man kurz zur Mittagspause ins Hotel kommt, ist das nicht schön. Kenne ich aus anderen Hotels nicht. Der Zimmerservice war nicht gut, befriedigend würde ich sagen. Ein Zahnstocher lag die ganze Zeit auf dem Boden, die unordentlichen Vorhänge wurden nicht gerichtet. Ich bin auf Strümpfe gegangen und hatte dann längere Haare an den Socken, d.h. Das Zimmer wurde vor meiner Ankunft nicht wirklich gesäubert. Ich brauchte frische Bettwäsche, als ich zurückkam, lag diese zum Selbst beziehen auf dem Bett. So wirklich wohl fühlte ich mich nicht. Das Personal würde ich als reserviert bezeichnen. Sehr wohl fühlte ich mich nicht. Das nächste Mal würde ich ein anderes Hotel buchen.

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Friendly and helpful staff

Friendly and helpful staff. I had a great time in Amsterdam and my stay was very pleasant

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D
The staff at the hotel were all…

The staff at the hotel were all extremely nice and helpful. Our room itself was great, a nice shower, good clean up service that was done quickly, and a nice view.

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J
Bedbugs

Bedbugs Shower with a blocked drain (despite our report, nothing was done), very poorly lit room with the VMC that started to sputter in the middle of the night -> we had to change rooms. And to end up coming back with what looked very much like bedbug bites.... so not satisfied with our stay.

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Showing 11 - 20 of 996 reviews
PP

Great experience

Very nice service. Staff is co-operative & polite. We had great experience

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EO

The receptionist looked mad our whole 4…

The receptionist looked mad our whole 4 day stay. They didn’t greet us at check in and didn’t say goodbye at checkout. They didn’t smile once. The hotel was decent, you can not expect much from a 3 star hotel , the room was freezing. I am not staying at Hotel Levell again.

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AG

Super:

Super: Sehr netter Sehr freundlicher Kontakt (S)chnell- (U)nkompliziert - (P)erfekt - (E)rfolgreich - (R)eibungslos abgewickelt. Kann ich allen bestens weiterempfehlen. Danke

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JM

Nette, schone en mooie kamer

Nette, schone en mooie kamer. We zaten op loopafstand van het metrostation waardoor het makkelijk reizen naar de Ziggo Dome was om een concert te bezoeken. Ook de Ikea is op loopafstand waardoor we daar ook nog een bezoekje hadden gebracht.

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NA

Hemos estado cuatro días y todo muy…

Hemos estado cuatro días y todo muy bien. Habitaciones espaciosas y baño grande. El personal agradable. Si bien está a las afueras, está muy bien comunicado, estación de metro a 4 minutos. Zona muy tranquila.

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JS

Don't Stay on the 4th Floor

I enjoyed the booking process. I booked two twin beds. Upon check in, I was told they could upgrade us to a double bed. I agreed and they placed us on the 4th floor knowing we had luggage. They said it's only one flight higher than the 3rd floor where the elevator stops. I had to go through a corridor, up one flight, through a door, up another flight, then up a few more stairs. Way further than I expected (especially with heavy luggage). Every time we left the room and made the journey back up, the key wouldn't work. Literally EVERYTIME. Very frustrating given the location of the room.

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CK

Sauberes Hotel in super Lage

Sauberes Hotel in super Lage. Straßenbahn gleich vor der Tür. Sehr freundliches und hilfsbereites Personal. Lecker Frühstück mit reichlich Auswahl. Sehr bequeme Betten. Hat uns sehr gut gefallen!!

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MC

Buen hotel para visitar Amsterdam

Habitación limpia y comoda. Hotel cerca del tranvia, para poder moverse por Amsterdam fácilmente.

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EB

Lovely room, good location

Pleasant hotel room, nicely decorated and as shown in pictures. Room comes with a coffee machine which you can also make tea with, a fridge, hairdryer, iron and safe, TV with a few channels. Bathroom was lovely and clean with shampoo and conditioner and hand wash etc. Staff were friendly and helpful. Lifts up to room only operates with room swipe cards so hotel feels safe and secure. Some vending machines in downstairs lobby area so you can buy snacks, icecream, sandwiches and drinks if needed. This Hotel in Amstedam is located to the West of he city which is a pleasent area, with a park adjacent, easy access to cycle through park and onto centre, some pleasant restaurants in walking distance from the hotel and also a Lidls, 5 minutes walk away if you go want to grab some cheaper snacks for your room. Banksey Museam and Amaze experience a 15 minute bike ride away. The hotel has a bike park and rent bikes.

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K

Our room smelt fusty and and unclean

Our room smelt fusty and and unclean, my pillow had a stain on one side and noticed that the towel had stains on it too.. some of the lights also did not work.. although hotel is in a brill location

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