ZampleBox

3.558 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.558 out of 5 stars
Great
5 out of 5 stars
589
4 out of 5 stars
41
3 out of 5 stars
22
2 out of 5 stars
35
1 out of 5 stars
313
1,000 reviews in total

Review summary

ZampleBox has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
2 out of 5 stars
2/5

Do not recommend signing up here

This is my review as a customer for about 1 and a half years. Juice quality is really good. But unfortunately there a so...Read more

0
0
🔥 High engagement
POPULAR
3 out of 5 stars
3/5

Love the product but…

Love the product. Love how I don’t have to think about it, it just comes. However, I have been trying to contact their c...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Absolutely zero customer service

Like so many, I'd give zero stars if possible. My order had been "Awaiting Fulfillment" for two weeks, so I contacted t...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great company

Zamplebox has always been great to me. Sometimes the boxes come a bit slow but for the most part, i like them.

0
0
🔥 High engagement

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Sean Smith
Sean Smith
1 reviews
8 months ago
5 out of 5 stars

fast and easy!

no delay, no issues...Thanks

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s Awtrey
s Awtrey
1 reviews
9 months ago
1 out of 5 stars

Bad service

Absolutely terrible customer service. Have been trying to cancel a subscription for nearly a month with the only response being "everyone is out sick".

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Alex Varga
Alex Varga
1 reviews
11 months ago
1 out of 5 stars

I placed a order for 6 bottles 6 mg on Dec 25 2024…

I placed a order for 6 bottles on Dec 25 2024 I have not received my box yet.it is Jan 7 2025 I also wanted them to change my mg from 25 to 6 mg for all future orders. It's hard to get a hold of them to make changes or get answerels

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Daniel Healy
Daniel Healy
1 reviews
12 months ago
3 out of 5 stars

Was a great service, but I can no longer support this company.

Was a great service, but I can no longer support this company. Been using this service for a few years, and since I buy the box at the upper end of my juice requirements I usually end up with a few extra each month. Every few months I would cancel or skip a month in order to cut down on my back stock. However, recently they have made it necessary to email or call directly to cancel or modify a subscription. This blatant dark pattern that looks to discourage me from altering this service for me is upsetting. I have now cancelled my subscription permanently, and will be looking for an alternative. Would love to be able to recommend this service to others, but their new policies prevent me from doing this in good conscious.

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Amy
Amy
1 reviews
12 months ago
5 out of 5 stars

Using the company for some time now

Using the company for some time now. Always responsive and understanding.

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mark slater
mark slater
1 reviews
about 1 year ago
5 out of 5 stars

Fast shipping good quality vape cheap

Fast shipping good quality vape cheap

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Kevin Yuan
Kevin Yuan
1 reviews
about 1 year ago
1 out of 5 stars

ALL INTERNATIONAL BUYERS BEWARE!!!

ALL INTERNATIONAL BUYERS BEWARE!!! Do not purchase from Zamplebox, after half a year I still don't have my order, refund is not provided as well!!! Frauds!!!

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Gary S.
Gary S.
1 reviews
about 1 year ago
5 out of 5 stars

Easy

This is just the best way to get your hands on some great vape products

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about 1 year ago
5 out of 5 stars

The juices are amazing

The juices are amazing! You are picking awesome ones.

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Wendy Bowman
Wendy Bowman
1 reviews
over 1 year ago
2 out of 5 stars

No dessert and rose flavors please

At least two of the juices I received were thick, sweet dessert flavors and one tastes like roses. I didn't like any of these. There were a couple of light-colored, fruit-tasting ones that I do really like. My preferences definitely lean toward the fruit flavors.

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Kolbe  Miller
Kolbe Miller
1 reviews
over 1 year ago
1 out of 5 stars

Ripped me off

Ripped me off

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layton nurse
layton nurse
1 reviews
over 1 year ago
5 out of 5 stars

Service

Service ++++

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Errol Moody
Errol Moody
1 reviews
over 1 year ago
4 out of 5 stars

Overall was good.

Overall, my monthly subscription was good. At one time though, I was receiving unwanted flavors for months. I must have gave away approx 30-40 bottles of menthol flavored vape juice.

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Linda Braham
Linda Braham
1 reviews
over 1 year ago
4 out of 5 stars

I keep getting menthol in my Zample…

I keep getting menthol in my Zample Boxes (ICE) I DO NOT SMOKE MENTHOL. and i am paying for vape i throw in the trash. I have called numerous times. It is super frustrating

Helpful?
Nijiel Jones
Nijiel Jones
1 reviews
over 1 year ago
1 out of 5 stars

I didnt get an actual response and the…

I didnt get an actual response and the question i inquired about did not get answered

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over 1 year ago
5 out of 5 stars

Best E-juice subscription I have ever used!!!!

If you are looking for an E-juice subscription service ZampleBox is definitely the best!!!! I have been using ZampleBox since August 2023 and I have heard about ZampleBox since 2015 and Have always wanted to try ZampleBox. All the employees at ZampleBox are always extremely helpful, they know what they are doing I will always continue to use this service it makes it so much easier since by law I can't drive it is like Christmas every month I am always excited to receive my ZampleBox every month 10 out of 10 experience!!!!! I have told my friends and family who vape about ZampleBox and they love you guys too!!!

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HERBERT
HERBERT
1 reviews
over 1 year ago
2 out of 5 stars

wrong address

I have updated my address on the website multiply time. you keep omitting the apartment number and i have to chase it down at the post office before it is sent back to you.

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over 1 year ago
4 out of 5 stars

Member box came well packed and nothing…

Member box came well packed and nothing leaking. However there use to be a description card of the juices with the total savings of the box (no card). Also your customer service could use some work.. I've emailed, called & left messages and used your little chat box. I never received a reply.

Helpful?
Ashley Banks
Ashley Banks
1 reviews
over 1 year ago
5 out of 5 stars

I like them I want more of the.

I like them I want more of the.

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sharpthatsme
sharpthatsme
1 reviews
over 1 year ago
1 out of 5 stars

Only leaving this cause company trying…

Only leaving this cause company trying to come back -again.Might go well for you for awhile .But this company will screw some of their customer base. Nothing new really ,even I over look comments from personal view on them ,this when I did it back in 2019ish . So have been awhile , so see how comments I found was older then time frame i was seeking info. See google will find a lot info of people and their views on them , they will go back a few years also . I won't lie , concept /company great but people behide it not the best,unsure why . No personal view on them but how they run a company.During their so call move , even thou they did reach out email about it. They never really fulfill people order or half a@# did it with hate/dislike as if you are wasting their time in the sunny state. This is common thing you will see about them from over people views about them . They seem run for 6 months -year then some happen . Maybe something does happen and their having bad luck but in end company still not being run proper and people money -like me ,are being taken and can't get refund or order fulfill proper . STAY AWAY .

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