Xplosive Events has mixed reviews from customers. Customers particularly appreciate professional, though some mention concerns about expensive and poor quality.
Claimed refund for a event that changed date and location. Got told refund within 30 days Still not received money back Awful company sent email asking what's going on and when will I get money back, no response. Will be contacting ombudsman
I ordered tickets to Newbury summerfest and the event was cancelled, they offered a refund which I accepted, this was in the middle of May. I have contact xplosive events a number of times about this and had no response they just keep sending me replacement tickets for an event that has passed. I have emailed, left voicemails and had nothing back. Avoid this company, I will now be contacting my bank.
Still waiting for a refund for an event that was cancelled! Mid May I responded to the initial email requesting full refund! We were told it would be refunded within 30 days. Its now July and still no sign of a refund. Please DO NOT book with this company!!!
Been following Xplosive Events around then UK watching their displays and enjoying their events. The time, efforts and creativity that goes into each one is unbeaten! Abingdon fireworks is my all time favourite with their immersive display, it’s one not to be missed. Highly recommend!
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Could have been a great event if it wasn't for the ridiculous prices they were asking. Not only did we have to pay £50 to get in, but the rides on the fun fair went up from £2 a person to £5pp after 2PM!! This is just one example of the silly prices that were being charged. The motor cross & hot wheels shows were very good & my boys of 6 & 4 did have great fun watching them but the prices ruined the day for us.
Date of experience: July 21, 2024
Was really looking forward to this event . Was really disappointed A very expensive entry to a fun fair that was well over priced . There was not many stalls and litter everywhere left after 2 hrs . Total waste of money .
Date of experience: July 21, 2024
US
We went today, 2 adults, 2 young children. We bought tickets in the super early bird offer ages back after a Facebook ad. I can’t imagine what it might have cost some people to get tickets. I thought a family friendly festival with monster trucks would be ideal. I was not expecting so many things to need additional payment apart from food and stalls. Maybe this was naive of me. We arrive, very easy to park and the children see the collection of bouncy castles and it’s a big queue and £5 for 10 minutes inside a fenced area. Disappointing, as meant to be a family day out I’ve paid to attend and I now have to pay for all things again. We watched the monster trucks drive around people (who have paid for rides) and it was great to see the big trucks as not seem them in person before, but we couldn’t get a look at the actual show slot at 3.30pm too busy, to get the kids to get anywhere to see. I couldn’t see as a pretty tall adult. We did go on the little free land train. Loved the bubble performer. It needed more festival type entertainment like this as it makes a great vibe. There were some great circus people, but it was tucked down the opposite side. We missed the Parkour as couldn’t find it, as spent as so much time queuing to do anything and spending. I’ve never taken the kids to a “festival” and my oldest loved it, as he bought loads of donuts and a giant ball to mess about with. He went on the bungee trampolines ( which we paid for) could have done that at a fair. My wallet was hurting a little, but it’s good to try new things. I think some nicer FREE rides, like a some Carousels, some things kids can do like giant connect 4 or just a little keep class with the general look. Fairs are great, but I hadn’t expected to need to pay for lots of fair rides here and was a bit tacky. There was also a stunt show, motorbikes, we’ve seen them before at a community event and they are good, some pyrotechnics. I’d paid something like £3 per person last year to go to that, similar thing with a fair in comparison. I think this too similar to monster trucks, so maybe a trick show like dance, parkour as a bigger thing would have been nice as an alternative. Music and shows noise all competing, kids not at sit still age, but seemed good for tribute acts and lots of organised people with seats. Also a bit fumey, more from a strong smelling generator as part of the fair giving us a dose of fuel smell when in another queue. Would I go again? Not sure, the idea is good, maybe change the name to drop the family day out and just say the family and seemingly dogs welcome.
Date of experience: July 21, 2024
US
Ridiculous prices for rides £4:00pp. The monster truck show was boring and only lasted 5mins due to a flat tyre. The last show - was a no show. No bins around so litter everywhere. People were leaving early. With the advertising and extortionate entry prices you would expect something special, but it was a disappointment! Will not be returning.
Date of experience: July 20, 2024
US
For the price of the ticket and the cost of everything there it was an absolute waist of time and money. The monster truck show was 5 min and he had a flat. The quad bike show was absolute rubbish my 11 year old can do better. The fun fair was so expensive. For a family of four cost us a lot of money for absolute rubbish. We left after 4 hours and so were many others. We will never attend another 1 of these. DONT WAIST YOUR MONEY.
Date of experience: July 20, 2024
US
Market Harborough Summerfest 2024 We had a nice day but you really don't get a lot for your money considering you pay (and queue between 45 and 90 momutes) for most activities once in. The venue at Market Harborough only allows viewing of the "arena" from one side so, being 5 foot 4, I saw very little. My 5 year old saw some of it on his dads shoulders but there really was an appalling lack of actually seeing any monster trucks 😀 The music was good but as the weather didnt play along, we didnt spend much time on that side of the field (not the hosts fault, of course). Organisation of parking and welcome staff on the gate were excellent. I just wish I'd spent a bit more to see one of the indoor arena monster truck shows where we could actually see some monster trucks in action!
Date of experience: June 10, 2024
Awful event. We couldnt even get in. Traffic was so badly managed we were queuing for hours to move 0.1 mile in an hour with dtill a mile to go so had to come home. Lots of ticket holders experiance the same. And those that did get in from reading comments said it was rubbish anyway. Contacted for a refund but have been ignored and blocked. They delete any comments not in their favour. Avoid like the plague. These people are scammers!!!
Date of experience: June 4, 2024
Well just returned home very dissatisfied from market harbough summer fest with my experience from start to finish ground totally not suitable for mobility scooters at all due to poor ground had to leave early and miss everything else due to scooter been dead. No accessible platforms so had to fight to get to the front or couldn't see any of the shows which affected our anxiety been cramped in. Also only one disabled toilet at far side of field which resulted in not drinking due to been unable get their and back easily So disappointed with event organisation.
Date of experience: June 3, 2024
US
Subject: Feedback on Harborough Festival Dear Sir/Madam, I am writing to express my dissatisfaction with the Harborough Festival held on June 1, 2024. While I understand that events of this nature require substantial financial investment, I believe that the admission fee of over £70 for a family is excessive and does not reflect the value offered. The festival was essentially a carnival, with activities such as inflatable slides, children's balloons, candy floss, and fair rides all carrying additional charges. For instance, a simple inflatable slide cost £10, kids' balloons were £7, candy floss was £5, and a 5-minute helicopter ride for a family cost a staggering £240. I find it particularly concerning that the event is operated by Exposive Events, OX13, a private company. I believe that local events should be organized and subsidized by local councils to ensure affordability and accessibility for the community. By doing so, more people would be able to attend, and local businesses would benefit from increased revenue. In comparison, a day at Alton Towers, a renowned theme park, offers significantly better value for money. I hope that my feedback will be taken into consideration for future events to ensure a more positive and inclusive experience for attendees. Also waiting in a car for 2hrs due to bad organised parking was not appreciated. Thank you for your attention to this matter. Mr Jason Lee Roe Sincerely,
Date of experience: June 2, 2024
