Review summary

Worldwide Parcel Services Ltd receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

PP
WPS is efficient, streamline & stress free service.

WPS is an efficient, streamline & stress free way of exporting goods around the world. I export to many countries & have always received a brilliant service. I would definitely recommend WPS!

Fast, efficient and friendly service

The website was easy to use and everything was very clear. I needed help with a customs invoice and customer service was excellent. The package arrived in good time and in perfect condition.

O
When other courier would not cover your destination

Excellent service for an unusual destination, Papua New Guinea

Brilliant service from start to finish

Brilliant service from start to finish. Thank you

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
MP
1 out of 5 stars

The parcel was sent via Worldwide…

The parcel was sent via Worldwide Parcel Service and received by the courier on time. So far everything is fine. Then only troubles The parcel was never delivered and eventually got lost. Lots of emails and phone calls to the carrier. Worldwide Parcel Services offered compensation and a refund. It was hard to accept a lost parcel, but I agreed. I provided all bank and PayPal details for the money transfer. 21 days to make the transfer. 44 days have passed and the transfer has not been made yet. Worldwide Parcel Service does not respond to my emails... I am very disappointed... Jarosław Parcer

Date of experience: January 24, 2025

MH
5 out of 5 stars

Excellent service

Excellent service, efficient with no issues.

Date of experience: January 23, 2025

CH
1 out of 5 stars

Parcel Disappeared!

My parcel, with medical supplies for my son, disappeared into the ether. It was sent to Canada and got into the country within 3 days (great). Then, looking at the tracking said that it was an incorrect address (not so). Turns out it could not be delivered to a post office and anyway, the Canadian postal workers were on strike. I provided another address, and.....it has disappeared and was declared lost so by UPS. I know it's sitting in a warehouse in Kelowna, as that is where it stalled, but no one can be bothered to locate it. I have spend a lot of money on the postage and customs duty and all for nothing, and my son does not have what he needs. This was my 'belt and braces' parcel, sent once I heard about the postal strike, since there was already one parcel stuck in that system. Now I have been tasked with making a claim - more hassle. My guess is that won't be honoured. Unbelievable! Happy New Year!!

Date of experience: January 5, 2025

M
5 out of 5 stars

Always a good reliable service …

Always a good reliable service have used many times and have recommend to many .

Date of experience: January 4, 2025

vv
1 out of 5 stars

First time sent with this and i sent…

First time sent with this and i sent from 18 December and it’s still not been delivered.

Date of experience: January 2, 2025

K

Ken

US

4 out of 5 stars

Smart service but prices in general are…

Smart service but prices in general are too high compared to a few years ago.

Date of experience: January 2, 2025

AS
5 out of 5 stars

Christmas Parcel

After two days I was about to check the tracking when my soon called to say he'd received parcel 4,500 miles away.

Date of experience: December 30, 2024

S
4 out of 5 stars

Prompt delivery but some confusion

Prompt delivery. Thank you. Would have 5 stars if drop off place had understood the customs forms - 3 copies printed for driver as instructed! Receiving person had no idea! And I received an email stating parcel could not be delivered in WA to a post office address - by which time it had been delivered safely anyway! Bit confusing.

Date of experience: December 28, 2024

NH
5 out of 5 stars

World wide parcel services worked well…

World wide parcel services worked well but UPS did not pick up the parcel for 5 days

Date of experience: December 27, 2024

RD
5 out of 5 stars

If you haven’t already then try them first 😄

Booking with the best price for international collections and deliveries couldn’t be simpler and smoother with the best customer service I know. Thankyou WPS.

Date of experience: December 25, 2024

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