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Review summary
Wonda Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and poor quality.
Week ago I ordered OnePlus 13T. I was really skeptical at first, but it turned out I found best phone shop on the internet!
Where should I even begin..
Shipping - quickest I ever seen. It is astonishingly fast. It took less than a week from initial order to get to Estonia.
Not only that, but customer service is best I ever seen. They reply in MINUTES to ANY questions. And they were helpful, no matter how annoying I was. Thank you very much for that.
Until today I was ordering from many different sites, and no one of them has same best quality service as Wondamobile. I can only recommend. Thank you very much.
Very fast delivery to UK. I have ordered a Vivo X200 Ultra on Thursday 19th of June and on Monday the 23rd of June, I have received the product. I have paid through a bank transfer to an UK local account and I have received 5% discount - please make sure you write the reference received in the email for the transfer reference, if you do so. As soon as I have done the transfer, I have sent Wonda an email with the details, they replied quickly and shipped the product. The product arrived in perfect condition with Google Play installed. All the custom fees / VAT have been covered by Wonda Mobile. It was the best price I could find on the internet for the product. I'll definitely by from Wonda next time. Thank you very much.
That's 5 working days from ordering to delivery. An absolute amazing service.
It is the third device I am ordering from Wonda.
Awesome selection of devices.
Azienda top per la vendita di prodotti solitamente destinati al mercato cinese/asiatico.
Ho acquistato da loro un fantastico IQOO 12 e funziona perfettamente: dalle app bancarie ai social, passando per i giochi. Ha i servizi Google e Wonda spedisce il telefono con Google Play già al suo interno. Non funziona Android Auto, ma questo è ampiamente descritto nella scheda del prodotto sul sito.
Per quanto riguarda la gestione della spedizione faccio i miei complimenti: telefono messo in spedizione martedì 9 Aprile, consegna prevista venerdì 12, consegna effettuata un giorno prima: servizio top (con DHL).
Non preoccupatevi per le spese doganali: contattandoli ed allegando copia del pagamento del dazio, verrete prontamente rimborsati (nel mio caso sarà passata probabilmente una mezz'oretta).
In conclusione, non posso fare altro che consigliare Wonda Mobile. Al prossimo acquisto!
Excelente!! Si compráis desde España ningún problema y los que sois de las Islas Baleares estos a diferencia de tradingshenzhen si que te lo envían. En Mallorca tardo menos de una semana un móvil que les pedí.
Ordered a Xiaomi 14 Ultra phone and photography kit from them. Order shipped from China to Denmark and the price they quoted on the website was the price I paid. No custom, added taxes etc. Very nice.
Phone was shipped with normal delivery, 8-10 days but was in Denmark in 2 days! FedEx screwed up so I had to pick it up from there, but that's not Wondamobile's fault.
The phone was unfortunately faulty. The lens of the camera would suffer from lens fogging a lot of the time. I took a video, sent it to Wondamobile and they told me to return it. They made a return label with DHL for me and I returned it. Of course DHL screwed up too, but after 5 days or so, Wondamobile received the phone and promptly refunded the price.
Their user service was very prompt and kind. I have nothing but good things to say about Wondamobile. Will definitely be using them again!
Excellent store and great prices to purchase their phones not available in North America. Staff was always responsive to my questions and super fast delivery. Highly recommended.
i bought £800 phone and was given a delivery date of 13th march. then i had an emailed to say it would be 12th march, then email to say 13th, then email to say the 14th. when it didnt arrive i emailed wonda and they checked with fedex and was told Monday (3 days later). when again it didn't arrive i contacted wonda again and they looked into it, then i get a message to say it was delivered on the 13th.???? checking tracking info it says it wasn't delivered but still at depo, few emails back and forward and wonda say they did deliver it to my neighbour... something i did not authorise. i check with neighbour and a parcel was delivered but not the phone, this was a ebay parcel and when i check that tracking info it was correct. wonda then told me to make a paypal claim as they wont help any further. paypal couldnt careless and im £800 out of pocket.
The tracking info was added after it hadn't arrived as you know. Plus it says it was delivered at 12pm...yet the other parcel was delivered to my neighbour at 2.38pm. it just doesn't make sense, and instead of you wonda taking responsibility it's down to me to be left short. PayPal have accepted the tracking info even though it makes no sense and I have loads of email and txt showing the live tracking and it being returned to depo.
We keep going round in circles again. I authorize a cheap eBay item to be left with a neighbor, that did happen and was tracked and signed for. The phone was not to be delivered to anyone else and the tracking for this was shown as returned to depo, it wasn't til a week later they changed it to say it was delivered and at a random time. They're trying to cover themselves but it doesn't add up. I'm reviewing your service so others can make their own decisions weather or not wonda can be trusted. Before the missed delivery your service was great, you answered all my questions and I had no problem, it wasn't until you gave up and told me to make a claim that its made me think others should be aware.
Absolutely awesome company.
Ordered from HK to UK, expedited delivery for £20 had the package with me in 3 days which is unbelievable & an excellent saving.
I was a bit weary of bank transfer to save the extra 3% or so, but gave it a shot and worked out great.
Will not hesitate to order again. Keep up the good work Wonda!
Excelente tienda para comprar móviles desde China. Total seguridad, precios competitivos, envio rápido, sin tasas de aduana. Comunicación perfecta durante todo el proceso de compra y transporte. Tienda muy profesional. Volveré a comprar.
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