Review summary

Winn Group is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

PS
So helpful and and tok a great load of…

So helpful and and tok a great load of worry away

Scott Castelow

had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained everything in a way that was easy to understand. His attention to detail and genuine willingness to help made what could have been a stressful situation feel smooth and manageable. I truly appreciate his support

S
Review

First time going through this, and the communication from Esther was great and clear, and she was very patient

BL
Summer was very patient with me…

Summer was very patient with me regarding the sensible situation that my members of family were involved.

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All reviews

1,000 total β€’ Write a review

Showing 31 - 40 of 996 reviews
FH
5 out of 5 stars

Great service

I expected that it would be a stressful process, but fortunately Joshua Cohen, the case handler, was very helpful and explained the process to me in a clear and concise manner. I’d been stressing about the situation but he really helped calm my nerves and did a great job.

Date of experience: July 5, 2025

NP
5 out of 5 stars

Very Polite Customer Service

Very Polite Customer Service Talking with Scott and Mary /amazing people /

Date of experience: July 4, 2025

SM
5 out of 5 stars

Sadie was very polite and very helpful…

Sadie was very polite and very helpful on the phone when initially taking all details for my claim. I’m at the start of the claim process so cant say for the outcome but so far so good!

Date of experience: July 4, 2025

DS
5 out of 5 stars

Great service

Great service. Jason was excellent and helping me process my claim. He helped me stay calm and explained everything clearly.

Date of experience: July 4, 2025

SS
5 out of 5 stars

Really great customer service

Really great customer service. The person on call was Emma Mason and she was really great with the whole process and was very understanding about any questions or issues that I had.

Date of experience: July 4, 2025

C

CC

US

5 out of 5 stars

Everything was explained clearly

Everything was explained clearly. Kierah provided all the relevant information within a timely manner. Also sent me an email with all the details. Just great and super easy.

Date of experience: July 4, 2025

T
5 out of 5 stars

Great service

I had a very positive experience with Diane at Winn Assist.Diane was incredibly helpful and professional throughout the entire process,I felt well informed and she handled everything with care and efficiency

Date of experience: July 4, 2025

SW
5 out of 5 stars

Polite and very helpful

Polite and very helpful

Date of experience: July 4, 2025

S
5 out of 5 stars

Winn call handler (Diane)

Diane talked me through the process and made things easy to understand.I was anxious about calling but really there was no need to be, it was dealt with expertise very grateful thankyou

Date of experience: July 3, 2025

G

GM

US

5 out of 5 stars

Josh was very patient, good and professional

A guy called Josh helped me so much going through the questions sometimes I could tell him to come again and he would happily repeat and explain fully until I understood everything. Isma a lady who helped me first was also very good and cheerful.

Date of experience: July 3, 2025

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