Review summary

Winn Group is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

PS
So helpful and and tok a great load of…

So helpful and and tok a great load of worry away

Scott Castelow

had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained everything in a way that was easy to understand. His attention to detail and genuine willingness to help made what could have been a stressful situation feel smooth and manageable. I truly appreciate his support

S
Review

First time going through this, and the communication from Esther was great and clear, and she was very patient

BL
Summer was very patient with me…

Summer was very patient with me regarding the sensible situation that my members of family were involved.

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All reviews

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Showing 21 - 30 of 996 reviews
K
5 out of 5 stars

Adam Ramsey.....

Adam Ramsey was a true pleasure to have deal with our claim. He made the entire claims process smooth and stress-free, taking the time to clearly explain every detail. His professionalism and support made a big difference and stood out. Credit where credit's due.

Date of experience: July 7, 2025

V
5 out of 5 stars

Professional and Helpful

Owen was very professional and helpful and was able to assist and advise me on all aspects of my claim, will recommend this company

Date of experience: July 7, 2025

J
5 out of 5 stars

Claim of no fault

Mary stayed on the line explaning every step clearly about my claim.

Date of experience: July 7, 2025

MO
5 out of 5 stars

Emma Watson

Emma Watson, assisted me through the steps for the incident that happened to my car and she made the process easy for me.

Date of experience: July 6, 2025

SA
5 out of 5 stars

James Foster gave incredible service…

James Foster gave incredible service and I was amazed by his critical thinking and good personality over the call.He helped me solve my problem quickly and was extremely clear.This has been the best service u have recieved from a company.

Date of experience: July 6, 2025

D
5 out of 5 stars

Esther was fantastic on phone and…

Esther was fantastic on phone and really understanding everything was clear and explained

Date of experience: July 6, 2025

PO
5 out of 5 stars

Understanding at a traumatic time

Accessible and understanding at a very difficult time.

Date of experience: July 6, 2025

EG
5 out of 5 stars

Aimee Wilson was absolutely amazing

Aimee Wilson was absolutely amazing, she took as much time as was needed and was happy to go over anything that I didn't understand. By the time I had gotten home and done an online accident report for Thames valley Police, it was getting on for 1am, by the time I had phoned Aimee. I was shaken and tired and not really sure of what to do, as thankfully this is not something that happens very often to me.

Date of experience: July 6, 2025

SB
5 out of 5 stars

Understanding and effective

James is professional and efficient and very helpful.He was understanding, supportive empathetic. He took his time to explain everything and guided me through the whole process.

Date of experience: July 5, 2025

JB
5 out of 5 stars

Quick to respond and plenty of…

Quick to respond and plenty of explanation, with no rush. Very professional, and helpful in a time of need.

Date of experience: July 5, 2025

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