
Wide Shoes is a specialist retailer focused on providing wider fitting footwear, including shoes, boots, and sandals, for both men and women. With over 30 years of experience in the industry, the company is dedicated to helping customers find comfortable and properly fitting footwear, particularly those with specific foot conditions such as bunions, swollen feet, and gout. The extensive product range includes options in widths up to an extra wide 8E fitting, catering to individuals who require more space and support in their footwear. Customers can shop online through the company’s website, www.wideshoes.co.uk, or visit their physical store for personalized advice and guidance from footwear experts. Fast delivery across the UK is also offered, ensuring that customers receive their orders promptly.
Wide Shoes receives high praise for its extensive selection of footwear designed specifically for wide feet, with many customers expressing satisfaction with the comfort and fit of their purchases. Reviewers highlight the excellent customer service, noting helpful staff who assist with exchanges and provide personalized recommendations.
Many appreciate the variety of styles available, particularly for those with specific needs, such as safety boots for wider feet. However, some customers report issues with product support, mentioning that certain shoes lack adequate cushioning and can be uncomfortable for outdoor use. Additionally, there are complaints regarding the return process for sneakers ordered from England, particularly for customers in the US.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 12 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 3.0 | 1 |
| Jun 25 | 4.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“Great boots and excellent customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 12 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Wide Shoes is #2 of 5 on overall rating in this group.
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Wide Shoes is a specialist retailer focused on providing wider fitting footwear, including shoes, boots, and sandals, for both men and women. With over 30 years of experience in the industry, the company is dedicated to helping customers find comfortable and properly fitting footwear, particularly those with specific foot conditions such as bunions, swollen feet, and gout. The extensive product range includes options in widths up to an extra wide 8E fitting, catering to individuals who require more space and support in their footwear. Customers can shop online through the company’s website, www.wideshoes.co.uk, or visit their physical store for personalized advice and guidance from footwear experts. Fast delivery across the UK is also offered, ensuring that customers receive their orders promptly.
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