Review summary

Westwoods Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

K
What a fabulous store

What a fabulous store, fantastic range, helpful and efficient staff 😊

Simply the best!

Outstanding service. I ordered a beautiful pair of Gabor sandals online on Tuesday afternoon. They were despatched so quickly & arrived Thursday morning. Beautifully wrapped & they are perfect! So comfortable. I look forward to using Westwoods again. Superb company & highly recommend.

Sandals

Ordered some sandals, they arrived very quickly in beautiful condition. Very pleased with them and the service provided - would definitely order from Westwoods footwear again.Thank you

JE
Great price, great service

Ordered online as the Price was considerably lower than elsewhere - certainly not disappointed. Boots arrived quickly and in perfect condition.

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Showing 1 - 10 of 96 reviews
SB
5 out of 5 stars

Ordered a pair of ladies Nordik…

Ordered a pair of ladies Nordik slippers just before Bank Holiday and arrived super quick by RM 48 today Tuesday. Excellent communucation, great price and product - well impressed and would deffo recommend and use again - many thanx

Date of experience: August 30, 2022

C
5 out of 5 stars

Excellent service.

I saw some Josef Seibel sandals that I liked on different sites but none had the size that I required so I checked with Westwoods and they had what I wanted. Not only that, they were a better price. My shoes were delivered in two days. I am very pleased with them.

Date of experience: August 24, 2022

A
5 out of 5 stars

Excellent service

Ordered on-line. Best price and noted free returns which I feel is very important for footwear. Arrived within stated time, well wrapped and exactly as described. Overall very satisfied. Good company and will re-visit in the future.

Date of experience: January 24, 2021

P
5 out of 5 stars

This has been the most amazing website…

This has been the most amazing website to order from and only found by chance. So much so I put another order in after my first. Excellent product, excellent delivery and excellent customer service. I can very highly recommend. What a lovely lady to deal with and will certainly order again. Thank you Catherine. 😊

Date of experience: January 20, 2021

CH
5 out of 5 stars

What fantastic customer service

Found some lovely boots.....reduced...yay! Ordered the wrong size....oh no. Messaged customer services and had the fastest response ever! Replacement boots arrived within the week. They are so lovely I don’t want to take them off! Catherine was brilliant and gave me such personal service, will definitely be shopping here again.

Date of experience: December 12, 2020

PS
5 out of 5 stars

Excellent customer service

Excellent customer service and a very speedy delivery. I am delighted with my new Reiker patent red boots that arrived today. The online site was v easy to navigate and the boots arrived well packaged today , a few days after ordering online. The pricing was brilliant and I am very happy to recommend this shop for its online customer service and choice. Thank you so much

Date of experience: August 28, 2020

SM
5 out of 5 stars

Excellent after sales service

Always the sign of a good company when a problem is resolved immediately and without fuss. Thank you Catherine, the best service I have received in many years.

Date of experience: July 11, 2020

MH
5 out of 5 stars

Excellent service

Excellent service. Wrong shoes originally sent, was notified before I even got them. Problem was resolved with zero hassle and a discount for the inconvenience. Great value, quick delivery and exemplary customer service from Catherine.

Date of experience: December 3, 2019

SP
5 out of 5 stars

Great Service

Lovely boots, very good price and I was delighted with the really quick delivery. I find it hard to get my size (8) so was pleased that the boots were available. I will definitely check out Westwoods next time I need shoes or boots.

Date of experience: October 7, 2019

BG
5 out of 5 stars

Quality footwear and really well…

Quality footwear and really well designed. Am very pleased.

Date of experience: March 31, 2019

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