What a fabulous store
What a fabulous store, fantastic range, helpful and efficient staff 😊
4.8
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Westwoods Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Simply the best!
Outstanding service. I ordered a beautiful pair of Gabor sandals online on Tuesday afternoon. They were despatched so quickly & arrived Thursday morning. Beautifully wrapped & they are perfect! So comfortable. I look forward to using Westwoods again. Superb company & highly recommend.
Sandals
Ordered some sandals, they arrived very quickly in beautiful condition. Very pleased with them and the service provided - would definitely order from Westwoods footwear again.Thank you
Great price, great service
Ordered online as the Price was considerably lower than elsewhere - certainly not disappointed. Boots arrived quickly and in perfect condition.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.westwoodsfootwear.co.uk
All reviews
100 total • Write a review
Showing 91 - 96 of 96 reviews
CS
The slippers that just dont wear out.
These slippers that have just been purchase by me , are replacements for A worn out pair of the same. The old pair are now 3 years old and passed it. So here's to the next 3 trouble free years.
Date of experience: November 5, 2014
J
Janet
US
Poor Service
I ordered a pair of shoes from Westwoods and paid by Paypal. The money was taken from my account immediately.I was sent a confirmation e-mail and a then a second e-mail with a tracking number for MyHermes. My shoes didn't arrive so I checked the MyHermes website and found that my shoes had been delivered to the depot, but nothing further. I contacted Westwoods who agreed to look into it. They sent an e-mail and said that there had been a theft at the MyHermes depot and my parcel had been stolen.( this seems to be a common problem with MyHermes) I wonder how long it would have taken Westwoods to follow this up if I hadn't contacted them. I was told that a second pair of shoes would be sent by Royal Mail and given a tracking number. Westwoods also left a phone message to say that my shoes should be delivered on Friday or Saturday at the latest , so the same as original order,even though i had been waiting over a week. I checked Royal Mail website and it said that they had tried to deliver my parcel and left a card. When I checked with Royal Mail customer services, I was in fact in when the delivery was meant to have been made and no card was left. I finally collected the parcel fro the sorting office yesterday, nearly 2 weeks after the order was placed. After the first fiasco, I am disappointed that Westwoods didn't follow up my order. I am also surprised that the company would risk their reputation by using MyHermes.
Date of experience: November 5, 2014
JT
Just slipped in to say thank you.
My Nordikas slippers arrived next day! Free p&p and the best price on the block. Thank you.
Date of experience: November 2, 2014
ja
Dissapointed
Thought i had got a bargain but after eight days i had not received them.When i contacted Westwoods i was told my parcel was part of a consignment that had been stolen!!!! Although offering 10% discount off another pair they had no more of the shoe i had ordered.
Date of experience: October 31, 2014
TC
Great service
Slippers were delivered on time, and well packaged. The slippers appear well made, and the sizing is spot on.
Date of experience: October 29, 2014
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.