Adam and Jamie, Wessex install team
Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks
Useful
Share
4.6
Excellent
738 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Wessex Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Thank you to Jamie and Brandon
Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.
Useful
Share
Very quick and efficient installation…
Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks
Useful
Share
Team 3 great
Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex 😀
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.wessexinternet.com
All reviews
738 total • Write a review
Showing 641 - 650 of 734 reviews
LM
Great customer service from Alex when…
Great customer service from Alex when we were on a tight timescale. All resolved and followed up on.
Useful
Share
MD
Calls are answered promptly
Calls are answered promptly. New equipment delivered speedily. Technicians are helpful and responsive.
Useful
Share
JC
Outstanding Members of Staff
First . I can honestly say that this company and in particular their employees made the whole experience from start to finish outstanding. From the inception of my tentative enquiry with their sales department through their representative Olivia who guided me through the process . To the actual work on site by first the Garden team Mark and Billy , who both worked to get the job done in a timely professional manner . To the final link up by Jake was fantastic. Mark guided me through the work needed to get the cable installed giving me confidence and assurance as to the end result . Thank you to all at Wessex Internet.
Useful
Share
MP
Excellent service
Excellent service, telephone calls answered promptly and clearly. Every effort made to solve my problems sucessfully. Thankyou
Useful
Share
AH
So far so good
So far so good. I had a problem and it was promptly sorted out. Keep it up and keep a customer!
Useful
Share
NH
Top service
Top service. Had issue with my elderly neighbours Internet. Tech team were very helpful and went above and beyond to assist. In the end need a new router, which was ready the next morning. And as they were local, I was able to go pick it up. Great company with great customer focus
Useful
Share
JC
Small, efficient and personal…
We have been with Wessex for both our Broadband and telephone for two years now and have enjoyed excellent communications – both domestically and worldwide - ever since. And should we call for advice or assistance we’ve been answered by knowledgeable folk who speak English (!) Recently, as very OAPs being coached by telephone, we found difficulty setting up an internet booster system throughout our stone cottage but the patience of Ben Young was infinite and an extremely helpful technician arrived at 9.0 next morning and sorted out the problems – and others beyond his remit. After seventy years of couldn’t care less ‘service’ from the Other Lot, it’s a pleasure to deal with a small, efficient and personalised company.
Useful
Share
ND
Ben in the support team goes above and…
Ben in the support team goes above and beyond to help, even when it is outside his remit. I would absolutely recommend Wessex Internet their after care is second to non, always on the other end of the phone should you need them.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.