Great teachers!
Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.
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4.2
Great
879 reviews
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Review summary
Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent introduction to water no matter how young your baby
The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.
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Toria the waterbabies instructor at…
Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.
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Progressive and fun
Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.
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Company details
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Website
www.waterbabies.co.uk
All reviews
879 total • Write a review
Showing 571 - 580 of 875 reviews
SR
Unbelievable lack of human…
Unbelievable lack of human compassion!!!!!! After having 3 children swim with water babies I can’t believe I’m having to write this review but I’m in utter shock at how ruthless this company are. Do not be fooled by their marketing, this is not a company who care about babies well being, it’s simply designed to make as much money as possible. They do not care if your child is unwell and do not take into account the lives of busy parents. I escalated my complaint to head office who did absolutely nothing by way of resolution, simply passed the book back to the franchise that I had already raised my issues with. I am beyond disgusted and would not recommend.
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S
Great swim class for my toddler
We have been with Waterbabies for 18 months and our 3 year old loves the class. Although at the higher end of the market price wise, we swim in a fantastic venue, close to home, and a time that suits so makes it the right choice for us. Class sizes are small and we have seen our child's confidence grow since we started. Communication and payment methods are great and uncomplicated. We have had a change of swim teacher I think twice since we started, which was a little unsettling to begin with but our current teacher is great and we are happy with the class.
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MK
5 years of swimming …
My daughter has been swimming with water babies since she was 6 weeks old she is now 5, loves swimming and very confident in the water. Living by the sea it is important to me that she is confident and knows how to be safe in and around water.
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M
Fantastic swimming lessons
Fantastic swimming lessons, started with my eldest 2.5 years ago and now just started with my second born. Couldn’t recommend Water Babies more, fun lessons for your child to enjoy but also where you really can see how much your child is learning water safety as well as the ability to swim.
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pf
Great lesson!
We love our teacher Shannon and the lesson is really professional and funny. My baby loves since we started he was 3 months old and is now 2y and half.
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SB
Not worth the price
Water babies keep increasing the price of lessons so it’s now more expensive than 121 classes with other companies. The Portland College pool is warm, but you can never get parked and have to park on the grass or places you shouldn’t just to get to your lesson. Water babies have increased the size of the class from 5 to 10 in a class which is far too many, there are not enough changing rooms for 10 children and not enough space in the pool. Teachers are very good, but that is the only good thing left of what used to be the best baby swimming lessons.
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LS
Water Babies lessons are such good fun…
Water Babies lessons are such good fun for both the children and the adults with them. The swimming instructors are excellent- caring, friendly, fun but clear and informative. I can’t rate Waterbabies high enough!
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