Water Solutions is a recognized provider of technical services and surveying solutions in the Maldives, specializing in environmental management and engineering. Established in 2005, the company is committed to implementing a globally recognized Quality Management System, ensuring that its services consistently meet customer and regulatory requirements. The company offers a range of services, including surveying, environmental consulting, and coastal engineering. Water Solutions collaborates with clients to develop sustainable strategies that assess and mitigate the ecological impact of developmental projects. Their expertise in coastal dynamics enables them to provide effective solutions for coastal protection, beach restoration, and erosion control. With a focus on supporting sustainable practices, Water Solutions serves a diverse clientele, including government agencies, private developers, and environmental organizations.
Water Solutions receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and product reliability. Reviewers frequently mention the lack of direct communication, citing the absence of a phone line and long delays in receiving parts.
One customer notes that their boiling tap became stuck after just six months, and they found no replacement parts available online. Additionally, issues with product functionality are highlighted, such as a persistent pink tinge in water and brown sludge in the salt tank. While one reviewer did eventually receive a call from the company, it was too late as they had already returned a faulty product. Overall, the sentiment is predominantly negative, with customers advising others to avoid this company due to its inadequate support and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.6 | 5 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.5 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“No direct line”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Construction Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.6 out of 5 (poor) | 67 out of 100 | — | 5 |
| 4.8 out of 5 (good) | 100 out of 100 | — | 18 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 11 | |
| 1.0 out of 5 (poor) | 67 out of 100 | — | 8 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Water Solutions is #4 of 5 on overall rating in this group.
5 reviews of Water Solutions. Filter by what matters to you.
Over a year ago
No direct line. No technical support. Reginox tap got stuck after 6 months and no part available on their website. Manual don’t even tell you how to change the filter.
Over a year ago
I did eventually get a call from water solutions direct but had already returned my faulty boiling tap to the kitchen fitters who refunded my money.
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Our system was installed in March 2024. There is a frequent pink tinge that appears in the toilet and around the sink drain. Also brown sludge in the salt tank. I don’t feel it is working as it should.
No direct line. No technical support. Reginox tap got stuck after 6 months and no part available on their website. Manual don’t even tell you how to change the filter.
I did eventually get a call from water solutions direct but had already returned my faulty boiling tap to the kitchen fitters who refunded my money.
Very bad company to deal with, there is no direct telephone number the only way to contact them is via email long delay sending the part ordered.When it arrived it was not the relevant part .Sent email no response!!!
slechte service word nooit teruggebeld door jeroen en telefoniste kan niets doen ewo filter besteld is nooit geleverd wacht al maanden geen geld teruggestort wat wel beloofd was kortom ......... dit bedrijf is niet meer betrouwbaar jammer genoeg 😙 mensen wees gewaarschuwd over t bedrijf watersoluitions
Water Solutions is a recognized provider of technical services and surveying solutions in the Maldives, specializing in environmental management and engineering. Established in 2005, the company is committed to implementing a globally recognized Quality Management System, ensuring that its services consistently meet customer and regulatory requirements. The company offers a range of services, including surveying, environmental consulting, and coastal engineering. Water Solutions collaborates with clients to develop sustainable strategies that assess and mitigate the ecological impact of developmental projects. Their expertise in coastal dynamics enables them to provide effective solutions for coastal protection, beach restoration, and erosion control. With a focus on supporting sustainable practices, Water Solutions serves a diverse clientele, including government agencies, private developers, and environmental organizations.
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