Vrijbuiter is a retail company specializing in a wide range of products for outdoor activities, sports, and winter sports. With over 20,000 items available, the company offers customers everything needed for camping, hiking, and other recreational pursuits. Their product selection includes tents, camping gear, outdoor clothing, and sporting equipment, catering to both casual outdoor enthusiasts and serious adventurers.
The company serves a diverse customer base, including families, individuals, and sports enthusiasts looking for quality equipment and knowledgeable advice. With 40 years of experience in the industry, Vrijbuiter prides itself on providing expert guidance to help customers select the right products for their outdoor experiences. The company operates physical stores in Gouda and Zaandam, where customers can explore their extensive inventory and test products directly. For more information, visit their website at www.vrijbuiter.nl.
Reviewers express a mix of satisfaction and frustration with Vrijbuiter. Many customers praise the fast delivery and quality of products, highlighting the efficient service and helpful staff.
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Positive comments emphasize the competitive pricing and the wide range of items available, with several noting that their orders arrived well-packaged and on time. However, there are significant complaints regarding order fulfillment, with some customers reporting that items were out of stock despite being advertised as available. Others mention issues with customer service, particularly when trying to resolve delivery problems or when products were not received at all. While many appreciate the overall shopping experience, the inconsistency in order processing and communication leaves some consumers dissatisfied.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
60
100%
● Low
3.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2026.
Last 3 months
3.6
12-month avg
3.6
All-time
3.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 26
3.1
20
Sep 26
3.6
28
Oct 26
4.2
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 35 positive reviews
Website & app14%
5 mentions
Customer service9%
3 mentions
“Duidelijk website en snelle levering”
On “Website & app” · Oct 6, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
Item werd snel geleverd maar door een fout bij PostNL geretourneerd. Na een telefoontje naar de Vrijbuiter is dit uitstekend opgelost zodat we onze aankoop al de volgende dag alsnog ontvingen.
De aankoop, een regenjas van Regatta, was van de verwachte kwaliteit tegen een prettige prijs.
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Goede tips.in de winkel in gouda én Zaandam goed geholpen.
Na aankoop de kaart geactiveerd en ook via een berichtje de resterende bonnen nog toe kunnen voegen
Vrijbuiter is a retail company specializing in a wide range of products for outdoor activities, sports, and winter sports. With over 20,000 items available, the company offers customers everything needed for camping, hiking, and other recreational pursuits. Their product selection includes tents, camping gear, outdoor clothing, and sporting equipment, catering to both casual outdoor enthusiasts and serious adventurers.
The company serves a diverse customer base, including families, individuals, and sports enthusiasts looking for quality equipment and knowledgeable advice. With 40 years of experience in the industry, Vrijbuiter prides itself on providing expert guidance to help customers select the right products for their outdoor experiences. The company operates physical stores in Gouda and Zaandam, where customers can explore their extensive inventory and test products directly. For more information, visit their website at www.vrijbuiter.nl.