e got our dog food evntually
Ordering and communications were good . However the DPD did not deliver as promised which caused some problems ,not good.

VioVet is a leading online supplier of pet products and services in the UK, specializing in pet medication, food, accessories, and equine products. The company offers a wide range of items for dogs, cats, and other pets, including prescription medications, health products, and various food types tailored to meet the dietary needs of different animals. VioVet aims to provide pet owners with convenient access to essential products for their pets' health and well-being. Targeting pet owners and equine enthusiasts, VioVet features an extensive selection of items, including calming and behavior aids, dental care products, and nutritional supplements. Customers can browse through various dog and cat food options, as well as accessories designed for pet care and grooming. With a commitment to delivering value, VioVet strives to support pet owners in maintaining their pets' health through quality products available online at competitive prices.
VioVet receives overwhelmingly positive feedback from customers, with many praising the excellent service and prompt delivery of pet supplies. Reviewers highlight the quick dispatch times, often noting that items arrive within just a couple of days, which is particularly appreciated for essential products like dog food and medications.
Competitive pricing is another strong point, with customers expressing satisfaction over the value they receive, especially during promotional events. However, a few complaints emerge regarding website navigation and account management, with some users finding it challenging to set up repeat orders or experiencing delays in dispatch. Additionally, there are mentions of delivery issues, particularly with the courier service not meeting promised timelines.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent Service, ordered my dogs medication and it was posted the next door and delivered 2 days later”
“I had to call multiple times to find out and finally they they dispatched it on 21st Nov on next day delivery after m...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Services.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.2 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: VioVet is #2 of 5 on overall rating in this group.
60 reviews of VioVet. Filter by what matters to you.
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VioVet is a leading online supplier of pet products and services in the UK, specializing in pet medication, food, accessories, and equine products. The company offers a wide range of items for dogs, cats, and other pets, including prescription medications, health products, and various food types tailored to meet the dietary needs of different animals. VioVet aims to provide pet owners with convenient access to essential products for their pets' health and well-being. Targeting pet owners and equine enthusiasts, VioVet features an extensive selection of items, including calming and behavior aids, dental care products, and nutritional supplements. Customers can browse through various dog and cat food options, as well as accessories designed for pet care and grooming. With a commitment to delivering value, VioVet strives to support pet owners in maintaining their pets' health through quality products available online at competitive prices.
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