VioVet is a leading online supplier of pet products and services in the UK, specializing in pet medication, food, accessories, and equine products. The company offers a wide range of items for dogs, cats, and other pets, including prescription medications, health products, and various food types tailored to meet the dietary needs of different animals. VioVet aims to provide pet owners with convenient access to essential products for their pets' health and well-being. Targeting pet owners and equine enthusiasts, VioVet features an extensive selection of items, including calming and behavior aids, dental care products, and nutritional supplements. Customers can browse through various dog and cat food options, as well as accessories designed for pet care and grooming. With a commitment to delivering value, VioVet strives to support pet owners in maintaining their pets' health through quality products available online at competitive prices.
VioVet receives overwhelmingly positive feedback from customers, with many praising the excellent service and prompt delivery of pet supplies. Reviewers highlight the quick dispatch times, often noting that items arrive within just a couple of days, which is particularly appreciated for essential products like dog food and medications.
Competitive pricing is another strong point, with customers expressing satisfaction over the value they receive, especially during promotional events. However, a few complaints emerge regarding website navigation and account management, with some users finding it challenging to set up repeat orders or experiencing delays in dispatch. Additionally, there are mentions of delivery issues, particularly with the courier service not meeting promised timelines.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Excellent Service, ordered my dogs medication and it was posted the next door and delivered 2 days later”
“I had to call multiple times to find out and finally they they dispatched it on 21st Nov on next day delivery after m...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Services.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.2 out of 5 (good) | 4.2 out of 5 (good) | −33% | 407 |
Bottom line: VioVet is #2 of 5 on overall rating in this group.
60 reviews of VioVet. Filter by what matters to you.
11 months ago
Everything was easy to complete from start to finish. All products I purchase for my pet Lucy have mostly done the job I bought them for except for tablets which are a no go area and my brother ends u... See more
11 months ago
Good service with prompt deluvery
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Everything was easy to complete from start to finish. All products I purchase for my pet Lucy have mostly done the job I bought them for except for tablets which are a no go area and my brother ends up with them for his dog.
All gr8 fast delivery
Fast delivery
Good service with prompt deluvery
Excellent service
Very good packaging, quick and good delivery
Excellent Service, ordered my dogs medication and it was posted the next door and delivered 2 days later. Such a better service and quick service.
Fast dispatch and delivery. Excellent price for 96 pouches. Even more deals for Black Friday.
Prompt delivery, bought the deosect to properly clean out my stable due to coming in for Winter. As we have ringworm on the yard all his items soaked in it just to be on the safe side
Excellent service and delivery
Great service with competitive prices
Very prompt delivery. Delivery person rang the door bell & waited for me to answer(a rare event these days). Incredibly well packaged.
Reliability is so very important with a dogs food-Price excellant and swift delivery as well. Very very happy. Very well packed as well.
I created an account to make an order added the first item and chose repeat subscription but the price remains the same so what is the point then tried to add second item in to basket with repeat subscription but will not add to basket so tried several times but did not go through still only showing one item wasted my time opening an account as will not let me order without opening an account after half an hour of wasted time got on to Petsathome website and managed to order in less then 5 minutes and it was even cheaper too haha close my account Gurmeet Kaur Gill
Medicines arrive promptly. Very helpful staff
VioVet is a leading online supplier of pet products and services in the UK, specializing in pet medication, food, accessories, and equine products. The company offers a wide range of items for dogs, cats, and other pets, including prescription medications, health products, and various food types tailored to meet the dietary needs of different animals. VioVet aims to provide pet owners with convenient access to essential products for their pets' health and well-being. Targeting pet owners and equine enthusiasts, VioVet features an extensive selection of items, including calming and behavior aids, dental care products, and nutritional supplements. Customers can browse through various dog and cat food options, as well as accessories designed for pet care and grooming. With a commitment to delivering value, VioVet strives to support pet owners in maintaining their pets' health through quality products available online at competitive prices.
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