Review summary

Victor Michael Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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It was wonderful experiences working…

It was wonderful experiences working with Victor Michael. They are so helpful also responds very quickly. I am really pleased having my property from them.

JJ
My Honest Review

Having flagged my honest review, This is a rewrite to show what I endured in the hands of Victor Michael. Victor Michael displayed a series of dishonest behaviors you really need to be aware of before getting into business with them. It all started with Piyush, who showed us an apartment. While being fully aware that the last tenant moved out because of the high cost of heating the flat due to the single glazed window, Piyush told us that the apartment actually has very low electric bill due to the solar panel that are on the roof. I believed him as I couldn't really climb up to the roof to confirm. By the time I realized this deceit , it was already too late and that was how we ended up in a constantly cold apartment. Once you turn on the heater, the smart meter shows consumption at up to Β£4 per hour. At 12 hrs per day and 30 days per month, you'll be looking at about Β£1,500 in electric bill monthly during cold months. Piyush did not show any remorse for this misleading information as he claimed that he did tell me about this fictitious solar system but that the property was never advertised on that basis. Very convenient. Then you move onto Kelly, who other reviewers have described as rude. She denies every conversation minutes after you get off the phone with her. She was quite a bully. And was constantly trying to access our apartment while we were out. And when I refused, she would threaten me with some charges that would be put to me if I didn't let them into the apartment. Kelly booked an engineer's visit and we agreed on the date, on the agreed day, Kelly contacted me and said she had to cancel the visit and that it would need to be done the next day, I explained that I can't take 2 consecutive days off, and that was when she tried to intimidate me, she claimed that my contract states that they need to give me 24hrs notice to access the apartment, a had to explain that it doesn't give her the right to issue multiple 24hr notices and expect me to sit at home everyday in order to honor the 24hr notice agreement. She left the stairway of the apartment in a very horrible and dirty state and I had to make several requests before she sent a cleaner to clean the stairway. Her explanation was that it wasn't yet due for a clean. The stair way had not been cleaned for about 3 months at that point. We suffered from giant spider infestation, and despite all my pleading for a fumigation of the compound, Kelly refused and we had to endure living with the spiders as all our efforts to eliminate them were futile because the ones outside would just come back inside after a short while. The giant spiders were crawling out of everywhere, toilet, kitchen , shower, and light fixture. My 8 yr old daughter would constantly run into our room at night as she was having nightmares about the spiders. And when we moved out, Kelly cooked up a series of false claims in order to withhold our deposit. All her claims were found to be false and untrue. Such behavior should neither be endured nor experienced by any tenant. I wish someone had told me about these agents before I got into a contract with them. We had a horrible experience renting from Victor Michael and it turned out to be very expensive as we bought furniture for the apartment that we didn't need as we moved into one of our properties. I hope this review helps someone, I hope landlords can read this and think twice before giving Victor Michael their properties to manage. You know them now. You're informed

c
I’m very excited to moving out of my…

I’m very excited to moving out of my new apartment which I got with the help of team Victor Michael that I can say no1 estate agent team in the east London . And specifically thanks to Dora and Piyush the help me with everything I’m very happy to see them .

We were first time buyers

We were first time buyers. Piyush handled our case and he was really good. Hands on with everything. We started the process in January and completion was in March. Definitely recommend Victor Michael.

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All reviews

596 total β€’ Write a review

Showing 81 - 90 of 592 reviews
Vs
5 out of 5 stars

Good experience with Victor micheal the…

Good experience with Victor micheal the process was really faster , Abu Choudhury the agent was really helpful

Date of experience: August 1, 2022

n
5 out of 5 stars

Amazing service

Amazing services provided generally, very efficient contact, especially with Abu. All matters, if any arose, were dealt with professionally and accordingly in a swift manner. An amazing asset to Victor Michael. Had an amazing time renting with Victor Michael. Thank you.

Date of experience: July 28, 2022

IC
5 out of 5 stars

Many thanks many to agent Fayyaadh…

Many thanks many to agent Fayyaadh Moideen, on viewing he was extremely kind. Thanks for that.

Date of experience: July 12, 2022

RK
5 out of 5 stars

Kind Agents

Suyad had been very helpful and assisted us and also had been very thorough explaining to us about the contract to be signed. Since, he needed to go for a meeting, Suna also had been very helpful and was also eager assisting us also. Thank you very much

Date of experience: June 14, 2022

MP
5 out of 5 stars

Recommendation for Abu

Abu had been really helpful and supportive. He assisted us at each and every step and kept us on loop about the complete procedure. As we were in urgent need of a place, he spared no efforts to get us what we wanted quickly.

Date of experience: May 31, 2022

sd
5 out of 5 stars

Abu had been awesome in all aspects and…

Abu had been awesome in all aspects and completed all the formalities in time. Many thanks for helping us in finding our new home in such a short span of time. I would recommend him for your house hunting process

Date of experience: May 31, 2022

M
5 out of 5 stars

Professional and Excellent Service

Professional and efficient service from the manager and the staff. Excellent and prompt communication. My property has been rented out fast and smoothly. We were given full support during the process.

Date of experience: May 29, 2022

C

Caz

US

5 out of 5 stars

Efficient and professional service

The service received from Victor Michaels and in particular, Piyush Khatri, the agent dealing with my property, has been first rate. The property was part of an estate to which I was an executor. Piyush was very patient and was involved for two years from time of giving advice for renting to moving through to selling. He was understanding of a difficult estate, empathetic and treated all communications with respect. All queries were answered and he always responded promptly. Piyush recommended contractors , oversaw them working , he took all photos and managed viewings.Finally, he tenaciously persevered on getting a sale price above expectations. Nothing was too much for him. I highly recommend Victor Michaels and specifically Piyush Khatri - a diamond member of their team.

Date of experience: May 23, 2022

k
5 out of 5 stars

finding home

Seem less way of finding new home

Date of experience: May 23, 2022

LW
5 out of 5 stars

Good service

I have no complaints,The process was simple and straightforward and stress free........Abu the agent contact was courteous professional and always replied quickly to my questions.. I would highly recommend this company..

Date of experience: May 19, 2022

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