Probleem werd snel verholpen
Probleem werd snel verholpen

VDX Internet Services B.V. is a leading provider of internet services, specializing in WordPress hosting solutions. The company offers a range of services including domain name registration, tailored WordPress hosting packages, and professional email services, all designed to meet the needs of individuals and businesses looking to establish an online presence. With a commitment to reliable performance, VDX ensures that clients can easily launch and manage their websites with optimal speed and security. Targeting entrepreneurs and small to medium-sized enterprises, VDX provides exceptional customer support, available seven days a week, earning consistent five-star ratings from its users. The company’s extensive knowledge base and migration assistance further enhance the user experience, making it a preferred choice for those seeking comprehensive web hosting solutions. VDX has built a reputation for its dependable services over nearly two decades, positioning itself as a trusted partner for digital growth.
Reviewers consistently praise VDX Internet Services B.V. for their rapid response times and effective support, highlighting the helpdesk's expertise and friendliness. Many customers appreciate the quick resolutions to their issues, often receiving assistance within hours or even the next day.
Long-term users commend the company for maintaining high service standards over the years, noting that they feel well-supported regardless of the complexity of their inquiries. However, some consumers express dissatisfaction with certain fees, particularly criticizing the charge for administrative tasks like changing billing details. Despite these concerns, the overall sentiment remains overwhelmingly positive, with most users recommending VDX for its exemplary service and support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 3 |
| Feb 25 | 4.9 | 10 |
| Mar 25 | 5.0 | 10 |
| Apr 25 | 4.4 | 7 |
| May 25 | 4.8 | 6 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 4.9 | 9 |
| Aug 25 | 4.4 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Zeer deskundige en snelle opvolging, op zaterdag”
“service en diensten zijn prima”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −6% | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: VDX Internet Services B.V. is #2 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.3).
60 reviews of VDX Internet Services B.V.. Filter by what matters to you.
Probleem werd snel verholpen
In een vrij urgente situatie waren ze snel bereikbaar en ook de rest van de week ben ik heel fijn geholpen. Zeldzaam goede klantenservice!
Dit is de tweede keer dat ik gebruik maak van de helpdesk van VDX. Bij beide keren werd ik uitermate vriendelijk, geduldig en vakkundig te woord gestaan. De medewerkers hebben mij enorm geholpen en de vragen en problemen werden aan de telefoon meteen opgelost. Dit is echt uniek! De meeste helpdesks die ik aan de telefoon krijg -als dat al lukt en het niet een of andere robot is- helpen niet.De laatste keer ben ik geholpen door Daniel.
Quick answers to the questions people ask most.
Yes, VDX Internet Services B.V. is a legitimate company with numerous verified customer reviews. With a high overall rating and multiple positive experiences shared by users, they are recognized for their reliable services.
No, VDX Internet Services B.V. is not a scam. The majority of customer feedback highlights their prompt support and effective problem-solving, with many users praising their responsiveness.
VDX Internet Services B.V. primarily offers internet services, including VPS hosting and customer support for technical issues. Customers have consistently noted their expertise and quick resolutions.
VDX offers competitive pricing for their services, although some customers have expressed concerns about specific fees, such as a charge for updating invoices. Payment methods are typically straightforward and accepted via various options.
Customer support at VDX is accessible through email, and users report efficient response times. Many reviews indicate that assistance is provided quickly and by knowledgeable staff.
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Buitengewoon vriendelijk en behulpzaam, een zeldzaamheid in deze tijd. Gaat zo door!!
Zeer tevreden, zijn telefonisch gewoon goed bereikbaar en je krijgt gewoon iemand persoonlijk aan de telefoon ipv een chatrobot, Zeker aan te raden dit bedrijf
Weg gevlucht bij mijn vorige hoster (zal de naam niet noemen) en gelukkig bij VDX terecht gekomen. Zowel bij de verhuizing als met enkele problemen die de vorige hoster niet kon oplossen ben ik van A tot Z fantastisch geholpen!
Snelle en adequate oplossing van het probleem.
Sinds de overname van IXL Hosting ongewild klant geworden bij VDX, en dat is helaas een grote tegenvaller gebleken. De klantenservice laat ernstig te wensen over: onvriendelijk, bijdehand en totaal niet servicegericht. Als je vragen hebt over hun onnodig ingewikkelde resellerpakket, krijg je niet de hulp die je nodig hebt — in plaats daarvan geven ze je het gevoel dat je dom bent. Ik schrijf zelden reviews, maar dit bedrijf heeft mij zó negatief verrast dat ik anderen wil waarschuwen. Uiteindelijk ben ik weggegaan, wat me geld heeft gekost, maar de rust en goede service elders waren het dubbel en dwars waard. Mijn advies: vermijd VDX en kies voor een partij die wél fatsoenlijke support biedt en je als klant serieus neemt.
VDX reageert altijd snel en handelt vervolgens ook zaken snel af. Fijne organisatie om mee samen te werken!
Al meer dan 10 jaar goede ervaring met VDX. Altijd naar tevredenheid. Snelle, adequate en efficiënte service. Zeker aan te raden!
VDX Internet Services B.V. is a leading provider of internet services, specializing in WordPress hosting solutions. The company offers a range of services including domain name registration, tailored WordPress hosting packages, and professional email services, all designed to meet the needs of individuals and businesses looking to establish an online presence. With a commitment to reliable performance, VDX ensures that clients can easily launch and manage their websites with optimal speed and security. Targeting entrepreneurs and small to medium-sized enterprises, VDX provides exceptional customer support, available seven days a week, earning consistent five-star ratings from its users. The company’s extensive knowledge base and migration assistance further enhance the user experience, making it a preferred choice for those seeking comprehensive web hosting solutions. VDX has built a reputation for its dependable services over nearly two decades, positioning itself as a trusted partner for digital growth.
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