VBO Tickets is a comprehensive event ticketing platform designed to streamline the ticket sales process for various sectors, including performing arts, colleges, museums, and sporting events. The company offers a feature-rich software solution that integrates ticketing, customer relationship management (CRM), and point-of-sale systems into one cohesive platform. With a focus on enhancing user experience, VBO Tickets aims to facilitate seamless transactions for both event organizers and patrons.
Targeting organizations that require robust ticketing solutions, VBO Tickets provides tailored services that cater to the unique needs of its clients. The platform is known for its ability to increase ticket sales, with users typically experiencing growth in their annual revenue. By combining powerful features with mobile-ready applications, VBO Tickets ensures that event professionals can effectively manage their ticketing needs while delivering a frictionless purchasing experience for attendees.
VBO Tickets receives overwhelmingly positive feedback from users, highlighting its exceptional service and robust ticketing capabilities. Reviewers frequently commend the attentive support staff, noting their responsiveness and willingness to assist throughout the ticketing process.
Read full summaryShow less
Many customers appreciate the platform's flexibility and comprehensive features, which cater well to mid-sized theaters and various event needs. The transition to VBO is described as smooth, with users reporting a seamless experience thanks to dedicated team members. While one reviewer mentions that the platform is still a work in progress regarding certain features, the overall sentiment remains highly favorable. With a strong emphasis on customer satisfaction and effective solutions, VBO Tickets is regarded as a top choice in the ticketing software market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
16
100%
● Low
4.8 / 5 overall
=
16 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2019.
Last 3 months
4.5▼ 0.4
12-month avg
4.8
All-time
4.8
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 19
4.8
12
Sep 19
5.0
2
Oct 19
4.0
1
Nov 19
—
0
Dec 19
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
Top praiseof 15 positive reviews
Customer service73%
11 mentions
Fast & efficient20%
3 mentions
Helpful support13%
2 mentions
Website & app13%
2 mentions
“Simply the best timed base with ticketing service”
On “Customer service” · Dec 21, 2019
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
Overall rating and review count for this company and similar companies
Best solution we've come across yet for mid-sized theater!
As far as functionality for the price, there is nothing better. We are a mid-sized theater (270 seats), so it was hard to find a ticketing solution that wasn't outrageously expensive and designed for theaters five times our size.
They are still a work in progress, so you will encounter bugs. But the support team is very helpful and responsive!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
VBO Tickets is a comprehensive event ticketing platform designed to streamline the ticket sales process for various sectors, including performing arts, colleges, museums, and sporting events. The company offers a feature-rich software solution that integrates ticketing, customer relationship management (CRM), and point-of-sale systems into one cohesive platform. With a focus on enhancing user experience, VBO Tickets aims to facilitate seamless transactions for both event organizers and patrons.
Targeting organizations that require robust ticketing solutions, VBO Tickets provides tailored services that cater to the unique needs of its clients. The platform is known for its ability to increase ticket sales, with users typically experiencing growth in their annual revenue. By combining powerful features with mobile-ready applications, VBO Tickets ensures that event professionals can effectively manage their ticketing needs while delivering a frictionless purchasing experience for attendees.