VBO Tickets is a comprehensive event ticketing platform designed to streamline the ticket sales process for various sectors, including performing arts, colleges, museums, and sporting events. The company offers a feature-rich software solution that integrates ticketing, customer relationship management (CRM), and point-of-sale systems into one cohesive platform. With a focus on enhancing user experience, VBO Tickets aims to facilitate seamless transactions for both event organizers and patrons. Targeting organizations that require robust ticketing solutions, VBO Tickets provides tailored services that cater to the unique needs of its clients. The platform is known for its ability to increase ticket sales, with users typically experiencing growth in their annual revenue. By combining powerful features with mobile-ready applications, VBO Tickets ensures that event professionals can effectively manage their ticketing needs while delivering a frictionless purchasing experience for attendees.
VBO Tickets receives overwhelmingly positive feedback from users, highlighting its exceptional service and robust ticketing capabilities. Reviewers frequently commend the attentive support staff, noting their responsiveness and willingness to assist throughout the ticketing process.
Many customers appreciate the platform's flexibility and comprehensive features, which cater well to mid-sized theaters and various event needs. The transition to VBO is described as smooth, with users reporting a seamless experience thanks to dedicated team members. While one reviewer mentions that the platform is still a work in progress regarding certain features, the overall sentiment remains highly favorable. With a strong emphasis on customer satisfaction and effective solutions, VBO Tickets is regarded as a top choice in the ticketing software market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 16 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2019.
| Month | Average | Reviews |
|---|---|---|
| Aug 19 | 4.8 | 12 |
| Sep 19 | 5.0 | 2 |
| Oct 19 | 4.0 | 1 |
| Nov 19 | — | 0 |
| Dec 19 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Simply the best timed base with ticketing service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Software & SaaS.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 16 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −67% | 199 |
Bottom line: VBO Tickets is #2 of 5 on overall rating in this group.
16 reviews of VBO Tickets. Filter by what matters to you.
Over a year ago
CEPA just launched the VBO platform, but I'm already hearing great things from customers about their experiences. On our end, the sales and support staff have been extremely attentive and patient as w... See more
Over a year ago
The service we get from VBO is virtually unlimited. They have custom designed programs that allow us to track and serve our membership in ways we never thought possible. If there are problems, thei... See more
Over a year ago
Simply the best timed base with ticketing service.
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CEPA just launched the VBO platform, but I'm already hearing great things from customers about their experiences. On our end, the sales and support staff have been extremely attentive and patient as we transitioned to their system.
The service we get from VBO is virtually unlimited. They have custom designed programs that allow us to track and serve our membership in ways we never thought possible. If there are problems, their response is super fast with those wonderful videos that tell you just what do to.
Always helpful!
Simply the best timed base with ticketing service.
As far as functionality for the price, there is nothing better. We are a mid-sized theater (270 seats), so it was hard to find a ticketing solution that wasn't outrageously expensive and designed for theaters five times our size. They are still a work in progress, so you will encounter bugs. But the support team is very helpful and responsive!
Awesome team and great service.
Mark Cyrus at VBO has worked tirelessly to turn an abrupt ticketing platform transition into a smooth and seamless experience. A solutions-oriented ticketing platform that is meeting our needs as we identify them! I'm confident our patrons will be delighted with the new system and thanks to some flexibility with the website management feature, we are up and running online in no time flat. Thanks, VBO
Great service!
Dale Heger was amazing during the entire process, constantly updating us on the progress and data during the test phase. Looking forward to working with you guys in the future.
Still a work in progress regarding features but works well for the basics.
VBO is very flexible and the support is lightning fast.
Ben and Keith are always available and ready to help!
Pros: Customer Service Coding Knowledge Wide Variety of products Cloud based Easy to get a hold of Flexible All in One ticketing (CRM, POS, Assigned and General Seating, Reporting, data tracking, discounts, donations, merchandise and more!) Cons: None. Overall: First off, the company's customer service is top notch. Whenever I had a question or suggestion, they were understanding and worked really hard to get that project done within the day! Their customer base is small so they spend time with every customer creating a customized approach to ticketing. Recommendations to other buyers: This software is easy to use. Everything you need is all in this system. With the new mobile app, desktop and cloud services, this is an awesome product!
Very full featured ticketing system and very reasonably priced. Besides all the truly outstanding aspects they have built into their software, the support staff is extremely approachable and ready to help with even the smallest issues.
VBO isn't a ready-out-of-the-box experience. But, it will serve you well. Like anything, you get out what you invest in. Their customer service is amazing.
We've been using VBO for years now and are very satisfied with the results. They are always quick to help us through any problems we may come across or just answer a simple question or two.
VBO Tickets is a comprehensive event ticketing platform designed to streamline the ticket sales process for various sectors, including performing arts, colleges, museums, and sporting events. The company offers a feature-rich software solution that integrates ticketing, customer relationship management (CRM), and point-of-sale systems into one cohesive platform. With a focus on enhancing user experience, VBO Tickets aims to facilitate seamless transactions for both event organizers and patrons. Targeting organizations that require robust ticketing solutions, VBO Tickets provides tailored services that cater to the unique needs of its clients. The platform is known for its ability to increase ticket sales, with users typically experiencing growth in their annual revenue. By combining powerful features with mobile-ready applications, VBO Tickets ensures that event professionals can effectively manage their ticketing needs while delivering a frictionless purchasing experience for attendees.
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