I only have good things to say
I only have good things to say. They have been great so far.
4.0
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Upgrow receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
There was a mix up at first
There was a mix up at first when using it because the followers weren't from the right place but after consulting the support team., they got everything resolved.
I only have good things to say
I only have good things to say. They have been great so far.
I had results in only 3 days!
I had results in only 3 days! I can't wait to see how my account will be after a few months!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.upgrow.com
All reviews
1,000 total • Write a review
Showing 911 - 920 of 996 reviews
CD
Do not use this company
Do not use this company, i am in my 7 day trail and it's not possible to cancel my subscription, only via chat. When you start the chat they say they will answer you in hours. I guess this is a company that doesnt have your best interests at heart. After their answer underneath: The answer of UpGrow is a complete lie. I got the following messages from them in chat when i asked to cancel. It takes me 1 minute to get an account and it takes me days to cancel! Be aware of this terrible service! I completely understand if you’re still leaning towards canceling. If you’re sure, please follow this Calendly link to schedule a call to discuss things further. But if you need any help navigating through this, I’m right here to guide you! Marco here - thought I'd jump in to assist you. Hope your day is going great! 😁 We're really sorry for this extra step. We don't have any access to cancelations so that is why we referred you to our cancelations team. Since the call won't work for you, alternatively, I escalated your concern to our cancelations team. Please allow us to process your cancellation request in 24 hours. Once it has been processed, I'll get back to you right away for the update. Talk to you again soon!
Date of experience: October 10, 2024
EV
Buyer Beware!
We signed a customer up for their Turbo AI Plan and selected USA and Canada targets. The Upgrow dashboard shows 75% came from these markets, our customers' IG account shows 85% came from Bangladesh. We only received 1,027 Followers of the "3,500 - 5,000+ Real Followers /mo" in their Turbo Plan. We have contacted them several times to cancel the account, but they refuse to respond and continue to bill our credit card $299/month.
Date of experience: October 8, 2024
ZN
They have great customer service
They have great customer service. They helped me with all of the questions and concerns I had before signing up and walked me through their service.
Date of experience: October 8, 2024
MD
Only attracts fake/bot accounts
I used Upgrow to increase the followers for a travel blogging instagram account. All followers we got were very low quality. Nearly all were accounts that appeared to be fake or bots with little followers. Over the course of a month we did gain a lot of these followers but not a single one of them interacted with our page. Contacting Upgrow for help with your account is impossible. There is no one that responds through the chat feature and no other contact method. No way to cancel your account without reaching a person. This company is horrible - highly recommend using a different one.
Date of experience: October 7, 2024
C
This company is a scam
This company is a scam. You get followers however they are all bots and not real people. The data they present doesn’t line up with instagram it’s all nonsense. They also do not allow you to cancel subscription I have been messaging them for ages now to cancel and no response. I have reported them.
Date of experience: October 7, 2024
BB
Bo B.
US
Be warned, cancellation is impossible!!
I want to cancel my subscription, unfortunately, you can only unsubscribe by chatting with them. But..... THEY ARE NEVER ONLINE!!!!! Oh and the followers are fake as F. UPDATE AFTER REACTION UNDER THIS REVIEW: Still no one has responded and my subscription is renewed this month again! Please don't ever make an account on this scam site!!
Date of experience: October 4, 2024
ME
its a scam
its a scam. after I paid to have 500 followers they promised me to release them in 24h. never happened.
Date of experience: October 2, 2024
E
Ev
US
STAY AWAY
Do not trust this company. It’s all fake. They say it’s easy to cancel/get a refund if you’re not satisfied with the service but that’s rubbish, the messages keep deleting and they don’t get back to any emails. When I asked to cancel and get a refund I was left on read. Ironic that they can keep up to date with all of the replies on their reviews. They say you can cancel easy on the website, this is not true there is no way to cancel through the website. Small business owners STAY AWAY
Date of experience: October 1, 2024
WN
I've been trying to contact this scammy…
I've been trying to contact this scammy company to cancel my subscription for 2 months now but I get no response. I've tried on their chat and by sending emails - they have no phone support. And they don't allow you to stop your subscription on their website which is completely shady. My next move is to call my credit card company and stop the monthly autodraft (and contact the BBB). So disappointing! EDIT: There is no one click cancellation, sorry. When you click manage your subscription it takes you into a chat where you have to leave a message but no one responds. I did this many times over a two month period. If there is a one click cancellation, why don't you update your response with instructions on how to do so when others visit here to leave you a negative review they can cancel at any time rather than bang their head against a wall for two months like I did...
Date of experience: September 30, 2024
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