I only have good things to say
I only have good things to say. They have been great so far.
Upgrow receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I only have good things to say. They have been great so far.
There was a mix up at first when using it because the followers weren't from the right place but after consulting the support team., they got everything resolved.
I only have good things to say. They have been great so far.
I had results in only 3 days! I can't wait to see how my account will be after a few months!
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www.upgrow.com1,000 total • Write a review
The results are good and so is the customer service.
Date of experience: July 9, 2025
The customerservive team gave me helpful advice on how to get ecen more followers and optimize our page to target our audience.
Date of experience: July 9, 2025
Amount in dispute $299 I signed up for a one-month discounted trial with UpGrow.com, which advertises itself as an “AI-powered organic Instagram growth” service. Their homepage claims to deliver real, engaged followers using advanced targeting based on niche, location, age, gender, hashtags, and language — and they explicitly state they do not use bots or spam. However, shortly after signing up, it became clear that the service did not deliver on its promises. The followers I received were clearly fake, spam accounts, or bots. There was no real engagement, and none of the followers matched the targeting criteria they advertised. In short, I did not receive the service I was promised. I attempted to contact UpGrow multiple times. I used their live chat feature on three separate occasions, each time entering my email and the issue, and each time being told an agent would follow up the next day. No one ever responded. I also emailed support@ and received no acknowledgment or reply. Additionally, I called the phone number listed on their website and left a voicemail but received no response. This company is making false advertising claims, delivering a misleading and non-functional service, and ignoring all legitimate customer support inquiries. I am requesting that this matter be investigated and that appropriate action be taken to protect other consumers from being misled or charged under similar false pretenses. I am a resident of California. Under California law, businesses are required to provide a simple and accessible method for canceling subscriptions online. UpGrow.com does not provide an option to cancel through the website or account dashboard, which may constitute a violation of California’s Automatic Renewal Law (ARL).
Date of experience: July 9, 2025
US
Terrible service. Avoid at all costs. Yes, AppGrow delivers the followers — but they are completely fake. They come from random countries, have zero engagement, and are entirely off-target. Not only is this useless, it actually damages your account. Because these fake followers don’t interact, the Instagram algorithm gets thrown off, and your organic reach drops to zero. The only real “solution” is to close your account and start from scratch — so it ends up being worse than doing nothing. Customer service is basically non-existent. They only reply if you’re trying to upgrade or spend more. Otherwise, the chat is dead, and the only way to get a response is to threaten legal action via email. Honestly, it’s a scammy setup that can seriously harm your brand.
Date of experience: July 8, 2025
I haven't been disppointed with their service so far and I've been using them for 2 months.
Date of experience: July 8, 2025
Extremely Disappointed – SCAM WEBSITE! Unauthorized Charges After Unsubscription – BE CAREFUL My experience with Upgrow has been a nightmare. They charged me $800 months after I unsubscribed — an unauthorized charge that I am still waiting to be refunded for. There is absolutely no way to reach anyone by phone or email to resolve this. This feels like a scam designed to take your money without any customer support. Please be very careful if you consider using their services.
Date of experience: July 8, 2025
I'm reall excited to use a service that actually works.
Date of experience: July 8, 2025
The growth is great for getting real followers and not bots.
Date of experience: July 8, 2025
I'm glad that I get consistent results. I can always expect to get a certain amount of followers every week.
Date of experience: July 8, 2025