Upgrow
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SCAM – Fake Followers, No Support, No Way to Cancel
Amount in dispute $299 I signed up for a one-month discounted trial with UpGrow.com, which advertises itself as an “AI-powered organic Instagram growth” service. Their homepage claims to deliver real, engaged followers using advanced targeting based on niche, location, age, gender, hashtags, and language — and they explicitly state they do not use bots or spam. However, shortly after signing up, it became clear that the service did not deliver on its promises. The followers I received were clearly fake, spam accounts, or bots. There was no real engagement, and none of the followers matched the targeting criteria they advertised. In short, I did not receive the service I was promised. I attempted to contact UpGrow multiple times. I used their live chat feature on three separate occasions, each time entering my email and the issue, and each time being told an agent would follow up the next day. No one ever responded. I also emailed support@ and received no acknowledgment or reply. Additionally, I called the phone number listed on their website and left a voicemail but received no response. This company is making false advertising claims, delivering a misleading and non-functional service, and ignoring all legitimate customer support inquiries. I am requesting that this matter be investigated and that appropriate action be taken to protect other consumers from being misled or charged under similar false pretenses. I am a resident of California. Under California law, businesses are required to provide a simple and accessible method for canceling subscriptions online. UpGrow.com does not provide an option to cancel through the website or account dashboard, which may constitute a violation of California’s Automatic Renewal Law (ARL).