Really easy check in
Really easy check in. The caravan was spotless and well equipped

North Wales Holiday Rentals Limited is a family-run business operating in the holiday rental sector. Founded by Tom and Emma, the company specializes in providing a diverse range of accommodation options including affordable static caravans and luxury lodge stays in North Wales. With a focus on facilitating memorable family vacations, the company caters to a variety of budgets, ensuring that customers can find suitable holiday options that meet their needs. The company’s services extend beyond just holiday rentals, as they also offer complete management solutions for property owners interested in renting out their holiday homes. North Wales Holiday Rentals Limited emphasizes a hassle-free booking experience paired with friendly customer service, allowing families to spend more time enjoying their holidays. By offering a selection of pet-friendly and pet-free properties, the company aims to accommodate different customer preferences. For those seeking a coastal getaway in North Wales, North Wales Holiday Rentals Limited serves as a reliable resource for planning and securing their holiday experience.
North Wales Holiday Rentals receives overwhelmingly positive feedback from customers, with a perfect average rating of 5.0 stars. Reviewers consistently praise the cleanliness and homely feel of the caravans, noting that they are well-equipped with everything needed for a comfortable stay.
Many guests highlight the excellent communication and accommodating nature of Tom and Emma, stating that no question is too trivial and that they are always quick to respond. The beautiful locations of the caravans, particularly the Willerby Portland and other models, are frequently mentioned as ideal for families and groups. Customers express their eagerness to return, with several mentioning repeat visits and recommending the service to others. Overall, the sentiment is highly positive, reflecting a strong commitment to quality and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 89 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 9 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 5.0 | 5 |
| Jul 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 89 most recent reviews.
“Stayed in the Winchester on winkups beautiful caravan had everything you needed lovely clean and homely took my grand...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 89 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: North Wales Holiday Rentals is #1 of 5 on overall rating in this group.
89 reviews of North Wales Holiday Rentals. Filter by what matters to you.
Really easy check in. The caravan was spotless and well equipped
Was great to walk into a fresh, clean caravan. We stayed at Winkups, and any questions we had were answered promptly. Would highly recommend.
Lovely stay at the lyons robin hood site. Van was beautiful. Communication was great.
Just returned from stopping in one of the caravans that is managed by Tom and Emma , and it was absolutely lovely. The caravan was so lovely , clean and homely. The site was lovely, and Tom and Emma were very helpful for any questions I had. My son was so gutted to be coming home. We will 100% be using them again. Thank you Tom and Emma for making sure we had a lovely holiday.
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Can’t recommend this company enough! I have used Tom & Em to book my caravan holidays every year. Caravans are always immaculate and they are only a message away if I ever have any questions. Will continue to use them every year
I have not been able to visit this charming railway for 2 years mostly due to illness but was able to today. As ever the scenery was amazing, the sun put in an appearance and the staff that I came into contact with were professional, polite knowledgeable, courteous and friendly. The prices are extremely reasonable and we would highly recommend this lovely tourist attraction. The carriages wrre spotless and a pleasure to journey in. Dogs are welcome and our dog thoroughly enjoyed the experience. My companion was very impressed and we have vowed to return later in the year.
3rd Time Booking With Tom & Emma at North Wales Holiday Rentals Can not fault any of the caravans we have stayed in a different one every time we’ve been and loved each one. So clean and well kept the vans have everything you need it’s like being home from home. You are both amazing and friendly people it was lovely to finally meet you on this stay. We will be booking again that’s for sure. You are helping us to make the same memories for our daughter as we have growing up on caravan breaks. Both our daughter and dog absolutely love coming away so thank you. Kindest regards Kelly Smith & family xx
We have rented a caravan twice now through Tom and Emma and again we turned up and the caravan was out of this world , it was outstanding , clean , organised , the comfiest beds we’ve ever slept on and everything we needed for our long weekend stay , Tom and Emma are also on hand for any queries and strive to sort any problem as soon as they can , would highly recommend and will definitely continue to use North Wales Holiday Rentals
Beautiful van, thankyou so much for a lovely stay, can't wait to book again xx
My goodness, this caravan we stayed in was fantastic.you could actually live in it, it had everything you needed, so spacious. Gorgeous decor, kitchen/diner, huge decking and seating area. King size bed! 2 bathrooms, which I find with children is ideal! We didn’t want to leave and have asked if this is free again we will defibaltey stay again!! Thanks Emma & Tom!! X
Stayed in the lodge it was amazing, lovely comfy beds, very clean and beds made up on arrival, easy to connect to wifi, lovely outdoor area and beautiful kitchen all utensils all there that u need, 😊 happy carnt wait to come back next year
Recently stayed on our 2nd family trip in one of Tom and Emma’s north wales holiday rentals and again it was perfect! Stayed in the pet friendly Abi st David’s on winkups. The location was amazing and the van was spotless and had everything we needed for a comfortable stay. Like last time I will recommend to family and friends and definitely be back ourselves.
This is My 2nd Time booking with Tom and Emma, This was a last minute break away. The caravan was spotless. WiFi worked brilliant with our fire stick so definitely worth the money. This caravan is situated behind the club. It was perfect for us. Needed a later check out. Messaged Tom and Emma, who gladly accepted as the van was not booked out. And wasn't charged any extra. I have stayed in other vans and been charged for a later check out! We will definitely be back. Thanks so much Tom and Emma. Will see you soon.
It was a last minute thing as we was already in Wales and needed a caravan as soon as possible, one text message and I had the caravan, caravan was nice and clean couldn't ask for more they even went over to the van that night made the beds and put the heating on for me really can not fault them I will be 100% booking with them again
Our first time booking with Tom & Emma and they were both fantastic from the outset and throughout. They both work exceptionally hard to maintain the caravans and to ensure everything runs smoothly with their prompt replies! The van was absolutely stunning, perfect location and fantastic value for money! We stayed for 4 nights with our 3 children and they loved it that much they wanted to stay and extra night! We cannot wait to return in august! Hopefully to the same caravan. We absolutely loved our stay and miss it already! 100% recommend!
This is are 3rd time back with North holiday rentals , and I wouldn’t use anyone else now the whole process was easy to picking a carvan to making Payments to checking in !! Tom and Emma go above and beyond their customer service is impeccable and we can’t wait to rebook with them thanks again Tom and Emma for another amazing stay see you soon
Just returned from a lovely weekend spent with family staying in the Monaco Duo Lodge absolutely stunning lodge has everything you could need and very clean. Just want to say thank you to Emma and Tom for our lovely thoughful welcoming gift it was much appreciated. These guys are fantastic from when we booked to when we arrived nothing is too much trouble for them and they answered any queries i had straight away. I would highly recommend booking through these guys we have in the past and will be again in the future. Thank you for everything untill next time xxxx
We have just returned from a long weekend in the beautiful Willerby Portland Lodge. Emma and Tom are absolutely fantastic. Always on hand for any questions and are more than happy to help. I honestly wouldn't go anywhere else now. Thank you so so much for another amazing stay. We will be back next year 100% xxx
North Wales Holiday Rentals Limited is a family-run business operating in the holiday rental sector. Founded by Tom and Emma, the company specializes in providing a diverse range of accommodation options including affordable static caravans and luxury lodge stays in North Wales. With a focus on facilitating memorable family vacations, the company caters to a variety of budgets, ensuring that customers can find suitable holiday options that meet their needs. The company’s services extend beyond just holiday rentals, as they also offer complete management solutions for property owners interested in renting out their holiday homes. North Wales Holiday Rentals Limited emphasizes a hassle-free booking experience paired with friendly customer service, allowing families to spend more time enjoying their holidays. By offering a selection of pet-friendly and pet-free properties, the company aims to accommodate different customer preferences. For those seeking a coastal getaway in North Wales, North Wales Holiday Rentals Limited serves as a reliable resource for planning and securing their holiday experience.
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