Review summary

TV Bed is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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CB

Customer Beth

5 out of 5 stars
5star

Absolutely brilliant experience from start to finish! The customer service has been outstanding – every question I had was answered quickly and clearly, and the team was always friendly and helpful. When I noticed the lights were missing, I sent an email and they were sent out straight away without any fuss. The bed itself is absolutely lovely – beautifully made, solid, and exactly what we were hoping for. We’re so happy with our purchase and would definitely recommend this company to anyone looking for both quality furniture and excellent service.

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LS

Luis Soares

5 out of 5 stars
Amazing double bed

Amazing bed, my daughters loved it, great quality.

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MB

Michael Baker

5 out of 5 stars
We couldn’t be more happy with the…

We couldn’t be more happy with the service we have received! We were a bit concerned of buying a TV bed online especially two. The prices were very competitive but chose TV bed as they seemed the best price! You never know what you’re going to get!! Out standing quality and delivered very quick. Our boys love them :) Even had a phone call 4months later asking how I’m finding the beds and reminding I have a 5 year guarantee. What a great example of a brilliant run company! Couldn’t recommend them enough.

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M

Mike1881

5 out of 5 stars
Such a great company

Such a great company, we love our new bed so much. Great price, great customer service and great quality. We will be back for a bigger bed when we move into our next home. Thank you Mike and Klaudia

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All reviews

100 total • Write a review

Showing 81 - 90 of 96 reviews
K

Ordered Buddy single with extra single…

Ordered Buddy single with extra single underneath . Essence double lift up bed... would recomened paying extra and getting electric lift up as it can be heavy to lift... its great for under bed storage... The fitters came and were very quite building bed.. the tv was damaged inside so rang and Maddie sorted out new tv and Rob sorted out screws and reagranged fitters to sort out both tvS Very happy with beds my grandchildren loved them im theyre favorite nana now lol 😆 💕 Double so comphy thank you all at tv beds my daughter says the bedrooms look like show rooms in a hotel 🏨 😄 Must have ...

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K

An excellent company

We’ve had our TV Bed for 7 months now and we are very happy with the bed and the service that we have received from TV Bed. It took some time to make a decision on the right bed for us, and TV Bed assisted us by sending complimentary fabric samples and giving helpful and genuine advice via email and phone. We paid the extra £ to have the delivery drivers also assemble the bed for us which saved us the hassle. Overall it has been a very positive experience, and we will have our TV Bed for years to come.

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K

Excellent customer service

Excellent customer service, super helpful kept us informed at all points as the bed was getting delivered to Scotland so had to be transported up. Bed looks amazing, and quality is 10/10. Highly recommended.

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CR

Customer service at its best.

Ordered online and delivered in just over a week. There was a small cosmetic piece missing which customer service replaced straight away. The bed looks stunning and having the tv pop out makes for a cosy evening cuddled up. A follow up call from Rob after a couple of month, wanting to check we were happy with our purchase and remind us that every part of the bed was covered with a 5 year warranty, and to give them a call if we had any questions or issues. Customer service at its best. Quite simply one of the best things we have ever bought.

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RC

Atom TV Bed

From showroom to delivery, customer service was top tier! Advice given at showroom was really helpful choosing the correct bed and measuring up. Quality of bed we were really impressed with and self build was very straightforward with clear instructions.

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G

Absolutely fantastic customer service

Absolutely fantastic customer service, keeping me informed and helping me choose what suited. The quality on my bed and mattress is amazing. So pleased I chose this brilliant company. Thanks again :) x

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JM

Overall Great Experience

Great bed, great price, great customer service, all round was fab, can’t fault them. They even called after a month or so to check in and make sure all was okay, and remind us of their 5 year warranty should we ever need it. Really happy and 100% would recommend

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MC

Great service and product

Aside from a small delivery issue (external party) everything else went smooth. Great service (and After sales service), brilliant product. Been extremely impressed with this company

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TH

Good quality bed and great customer…

Good quality bed and great customer service. My son loves his TV bed

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A

Amazing bed!

I ordered my TV bed back in back in October. The customer service was great and they held the bed for me until I was ready to receive which was really good! They were very accommodating to the delivery days and times. The bed was easy to put together, very clear instructions. I got my TV separately, but it was very easy to install. Overall, I would recommend this company. It also comes with a 5 year warranty which is amazing. The beds are great quality!

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