Review summary

TV Bed is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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CB

Customer Beth

5 out of 5 stars
5star

Absolutely brilliant experience from start to finish! The customer service has been outstanding – every question I had was answered quickly and clearly, and the team was always friendly and helpful. When I noticed the lights were missing, I sent an email and they were sent out straight away without any fuss. The bed itself is absolutely lovely – beautifully made, solid, and exactly what we were hoping for. We’re so happy with our purchase and would definitely recommend this company to anyone looking for both quality furniture and excellent service.

LS

Luis Soares

5 out of 5 stars
Amazing double bed

Amazing bed, my daughters loved it, great quality.

MB

Michael Baker

5 out of 5 stars
We couldn’t be more happy with the…

We couldn’t be more happy with the service we have received! We were a bit concerned of buying a TV bed online especially two. The prices were very competitive but chose TV bed as they seemed the best price! You never know what you’re going to get!! Out standing quality and delivered very quick. Our boys love them :) Even had a phone call 4months later asking how I’m finding the beds and reminding I have a 5 year guarantee. What a great example of a brilliant run company! Couldn’t recommend them enough.

M

Mike1881

5 out of 5 stars
Such a great company

Such a great company, we love our new bed so much. Great price, great customer service and great quality. We will be back for a bigger bed when we move into our next home. Thank you Mike and Klaudia

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All reviews

100 total • Write a review

Showing 1 - 10 of 96 reviews
me
5 out of 5 stars

5⭐️ service

I rarely leave reviews, but The TVBed Company truly deserves the praise. From start to finish, the entire experience was seamless, professional, and exceeded my expectations.The quality of the bed is exceptional—luxurious, solid, and clearly built to last even better than my precious DFS bed ,It’s like having a home cinema built right into my bedroom, without compromising on style or comfort. I genuinely look forward to going to bed now—it’s become my favourite place in the house. Customer service was another huge highlight. Nothing is too much any questions are answer so quickly and work so hard to quickly resolve any problem you have. The installation team was tidy, and efficient. Everything was set up perfectly with no hassle at all. If you’re considering a TV bed, don’t look anywhere else. The TVBed Company delivers on every level I couldn’t be happier with my purchase and would recommend them without hesitation.

Date of experience: June 30, 2025

J

JB

US

5 out of 5 stars

Brilliant Family run company! ⭐️⭐️⭐️⭐️

From start to finish the service provided by TV Beds has been exceptional. From placing the order nothing was too much trouble as I needed to delay delivery as our house move was unfortunately delayed - no problem at all. Communication was excellent and the two men who came to deliver and install the bed were great! They had it done in no time and were so clean and tidy too! Finally I had a courtesy call from Rob asking if all was ok and was I happy! Thank you TV BEDS for outstanding customer service and products

Date of experience: June 25, 2025

ie
5 out of 5 stars

The wait was a while as it was pre…

The wait was a while as it was pre order but it was well worth it the quality of the bed is superb and surround sound quality is awesome from start to finish experience was superb from ordering to communication to assembly couldn’t recommend this company enough

Date of experience: June 20, 2025

A
5 out of 5 stars

Delivered super quick, great quality and style!

Delivered super quick, the day after we ordered! Customer service has been great. The bed is perfect, exactly what we were looking for. We chose to assemble ourselves and it didn’t take too long to assemble at all, about 1.5 hours. The material of the bed is excellent quality and a lovely colour. We were worried about the tv mechanism being loud when putting the tv up and down but the sound is minimal and it’s simple to put up and down with the buttons on both sides of the bed. Would highly recommend if looking for a good quality and nice looking TV bed!

Date of experience: June 20, 2025

zp
5 out of 5 stars

Did not disappoint

I was very wary about buying a TV Bed online without seeing it in person but once I had spoken to TV beds, they had organized a video call in their showroom which was fantastic considering I could not get there as I lived too far away, once choosing a bed after a half an hour video call, I was very much more reassured. The bed has been delivered today and it is absolutely fantastic, even better in person. So if you are looking for a new bed, I would highly recommend TV Bed. Excellent from start to finish.

Date of experience: June 16, 2025

SM
5 out of 5 stars

Fantastic bed & company!

I’ve had my TV bed for a few months now and I’m so pleased! Really great quality, and looks like it too. Couldn’t be happier with the choice of company for the bed as well, answered any queries I had quickly and I also had the bed built which saved a lot of time and stress. I even stupidly ordered the bed to the wrong address which they quickly sorted for me! If you are in the market for a TV bed, this is the company to go with. Thank you!

Date of experience: June 12, 2025

MM
5 out of 5 stars

Outstanding Customer Service's

Outstanding Customer Service's Bed was delivered and assembled all packages where taken away. Unfortunately the bed did have one damaged part on the TV mount. I rang up and provided photos of this at approx 2pm New parts arrived by lunchtime the next day no issues no quibbling no denial just plain good old fashioned positive customer services thanks

Date of experience: June 11, 2025

H
5 out of 5 stars

Highly recommend this fantastic shop

From visiting the store right up until having a follow up curtesy call after buying the bed service has been amazing. The price, support & product have been brilliant. My daughter lives her new bed. The guys installing it were also fast & professional. I would highly recommend this business to anyone. It was even a lovely touch getting a courtesy call a few months after to check if everything was ok. That’s great customer service & not something you often get.

Date of experience: June 10, 2025

CD
5 out of 5 stars

Absolutely Brilliant

My Atom 2 TV bed arrived today, the delivery itself was fantastic and arrived exactly when promised. The bed it's self is absolutely beautiful and to top it off I set it up on my own. Instructions very clear and easy to understand. I had one step which I couldn't work out, I rang TV bed and they supported me step by step over the phone. The customer service went above and beyond explaining tips when installing TV and offered a video call if I needed more help. Really impressed with TV beds company, they are very supportive and easy to get in touch with. Thank-you TV bed

Date of experience: June 10, 2025

CH
5 out of 5 stars

Amazing experience!

The whole experience from ordering our bed to the delivery was flawless. The delivery men were very friendly and professional. They wore shoe covers to protect the carpet we have had recently laid. The bed was built swiftly and they let me inspect it and made sure I was happy before they left. The bed itself looks amazing, would definitely recommend!

Date of experience: June 10, 2025

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