Amazing product
Amazing product - better than expected. Good quality, snuggly soft. Quick delivery and easy to order
4.5
Excellent
220 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Truly is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Let down twice for one order
Ordered a sale item 6th May, apologetic email the following day informing me the the item was out of stock and due to a technical error my order shouldn't have progressed, a refund was imminent. I was disappointed but these problems occur. Then waited for my refund, and waited some more. Received a Trustpilot ratings email after a week, still no sign of refund. Emailed Customer Services after 10 days of waiting from original request, then the refund was progressed the following day. Poor service not once, but twice.
I was most impressed with the quality…
I was most impressed with the quality of the garment I purchased.
Great cushions and really speedy…
Great cushions and really speedy delivery.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.truly.co.uk
All reviews
220 total • Write a review
Showing 201 - 210 of 216 reviews
LA
Really quick delivery
Really quick delivery. Lovely item very well packed.
Date of experience: December 2, 2020
T
STAR BOWLS
STAR BOWLS Ordered after seeing these bowls on TV. Arrived beautifully packaged within a few days. Look lovely on my table and will be great all year round not just Christmas.
Date of experience: December 2, 2020
KW
Fab product
Fab product, fab service and delivery! I’m really pleased and would use again.
Date of experience: December 2, 2020
Kw
Bought so beautiful wine glasses from…
Bought so beautiful wine glasses from here and they came boxed really nicely and came really quick very very happy xx
Date of experience: November 19, 2020
SB
Amazing quality and customer service!
Amazing quality and customer service!
Date of experience: November 4, 2020
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