Treatstock

4.792656587473002 out of 5 stars
4.8
Excellent463 reviews

TrustScore

4.8
4.792656587473002 out of 5 stars
Excellent
5 out of 5 stars
430
4 out of 5 stars
9
3 out of 5 stars
3
2 out of 5 stars
3
1 out of 5 stars
18
463 reviews in total

Review summary

Treatstock is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Terrible customer service

Terrible customer service, Terrible platform. Tax forms don't work, customer service doesn't respond, they're unhelpful ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but great outcomes…

I have had nothing but great outcomes with treatstock. The parts are perfect, incredibly inexpensive, and arrive quickly...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Keine Kommunikation (und keine Lieferung)

Meine persönliche Erfahrung: Nach positiver Ersterfahrung direkt Ernüchterung bei 2. Bestellung. Der Anbieter reagiert n...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

C'était bien mais avant

Alors peut être que pour les acheteurs, c'est un super service. Par contre pour les vendeurs, c'est de pire en pire. E...Read more

0
0
🔥 High engagement

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Elliott Coe
Elliott Coe
1 reviews
over 1 year ago
1 out of 5 stars

This is a defunct business, do not use.

This appears to be a defunct business, the support will not respond to you and your earnings will be stolen by the founder Artem Arno. I have money sat on my account with no way of withdrawing it.

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Simon Carr
Simon Carr
1 reviews
almost 2 years ago
1 out of 5 stars

This company is a semi con

This company is a semi con. They are setup in the UK and hosted on uk.godaddy.com. When you come to make a withdrawl, they will take 30% of your income and say it is to pay for US Tax. If you are not a US citizen, they provide you with a form to fill in to remove the 30% deduction, however, they will not process it and will not respond to you. Since the money can not be paid to IRS, they must be pocketing the 30%. From what I am aware this is fraud. Don't just take my word for it, there are comments about this in many places including on this site. If you look on social media, Facebook, YouTube, etc, you will see they have not posted anything for over a year. If you still want to use them, make sure to increase your prices by 30% to cover their illegal deductions.

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almost 2 years ago
1 out of 5 stars

horrible customer service!

I've never really had a great experience with treatstock, but it's only fairly recently I've had a really bad one. I placed an order for about 40 small resin prints, and every single piece came uncured and unclean. the smell was absolutely horrible, and caused a migraine for several days. I went back and forth for about 4 months trying to have the printer reprint the pieces after disputing the order. I just wanted to send them back, but they said they would reprint them and then kept ghosting me. so, I finally reached out to treatstock support about the lack of response and unusable products. they offered a full refund, and I accepted. it's been over 3 months since that and support has also been ghosting me! at this point, it's way too late to try to file an issue with PayPal, so I have no clue how to get my money back because they're practically unresponsive.

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Lyme Aware
Lyme Aware
1 reviews
almost 2 years ago
1 out of 5 stars

Pertes de Temps

Multiples Bugs : commandes dedoublées, paiements refusés, parfois en euros, parfois en dollars... Finalement, commande refusé par prestataires sans raison notifiée alors que pièce tres banale. Passez votre chemin...

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GIULIO DONA'
GIULIO DONA'
1 reviews
about 2 years ago
1 out of 5 stars

So far the company hasn't responded at…

So far the company hasn't responded at all! Ho ordinato 5 modelli con la ditta Stampa Libera, e ho pagato il prezzo del sito (43,60€). Dopodiché il fornitore ha iniziato a scrivermi che non aveva accettato, che non lo avrebbe fatto e che avrei dovuto chiedere il rimborso al sito. Ho già scritto all'assistenza di Treatstock segnalando tutto l'accaduto e chiedendo il rimborso per due volte e non ho ancora ricevuto risposta. Ho provato ad utilizzare il sito presso un altro fornitore di Trieste, ma prima di confermare l'ordine l'ho chiamato, riassunto della conversazione mi ha sconsigliato di utilizzare questo sito.

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Kelly Koehn
Kelly Koehn
1 reviews
about 2 years ago
1 out of 5 stars

Another printer left unpaid...

Add myself to the list of sellers that are not getting paid. I've had to reach out directly to my customers and let them know the situation. Treatstock appears to be out of business and left their printers out to dry. As of this writing (11/21/2023) I'm out nearly $200 in payments that Treatstock has yet to pay out. One of those payments has been 'approved' but was never sent to PayPal. Questions to support have gone unanswered. The owners have marked themselves as anonymous on LinkedIn and their contact information is a UPS store in Delaware. Unfortunately they were a niche site in a market that helped a lot of people, like myself, make a little cash from our underutilized printers. I'm willing to update my review if they'd reply back but until then, I'd suggest staying away. Edit: Finally received payout on 12/3.. exactly 30 days after I received it. Note that it was MINUS 28% withholding for 'taxes' simply because they refused to confirm my W-9.

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Ben Morris
Ben Morris
1 reviews
about 2 years ago
1 out of 5 stars

4 months and no pay

Similar experience to the UK guy who wasn't paid. I'm USA based and I've been trying to get paid since JUNE. Did a $400 order for a single customer. They rated it 5-stars and a) no one will reply to my emails / support tickets. Submitted around 10 requests. b) treatstock wanted to withhold 30% for tax if for wasn't on file (I filed it out when I signed up) and c) since they didn't reply, I submitted the withdrawal request even though it shows they are going to withhold 30% for taxes. It's been over a month and no deposit to my PayPal account... They are not to be trusted and they are padding their pockets with small 3D printing businesses suffering.

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Bob
Bob
1 reviews
about 2 years ago
1 out of 5 stars

As a seller on this platform

As a seller on this platform, I initially had high hopes of finding a convenient place to manufacture products for customers. Unfortunately, my experience has been far from satisfactory. They deduct 30% from withdrawals, assuming everyone is based in the US. Despite repeatedly submitting the required tax form, it seems to have never been processed, resulting in a 30% charge on every withdrawal. While I didn't have many sales, I hoped to use this platform for additional income. I encountered an issue with a client who sent me a request, which I accepted. However, less than an hour later, the customer wanted to cancel the order, and there was no cancel button available after acceptance. I attempted to contact TreatStock through various channels, including their website's DM, contact form, and email, but received no response. This lack of communication and support is a severe flaw in their business operations. I made my last withdrawal request on September 3rd and I'm still waiting for it to be processed, with the 30% deduction once again. I would like to amend my review and resume using this platform to print products for clients, but at this point, it's impossible. TreatStock urgently needs to improve its communication, respond to emails, and enhance its overall website functionality. While it might be a decent platform for customers, it's a frustrating and unviable choice for sellers due to delayed payments and a lack of responsiveness to critical inquiries. UPDATE - Payment has been received today. 29/09/23

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Lorenzo Zucca
Lorenzo Zucca
1 reviews
over 2 years ago
1 out of 5 stars

Tappi plastica

Non c'è mio uso, ma, mio malgrado, questa volta sono costretto a valutare negativamente un acquisto presso l'azienda " salento team lab". Nello specifico un paio di tappi che hanno la funzione di bloccare la visiera di un casco moto e che non appena inseriti, uno di questi si e' subito spezzato. Nel chiedere spiegazioni ad una persona dell'azienda, mi viene risposto testualmente: Stampare parti piccole con basso riempimento a volte è un problema e cede il pla.. io posso stamparli nuovamente ma al 100% di riempimento a mie spese ma dovresti pagare la spedizione [21/6, 13:59] Lorenzo: Quindi sarebbero piu" resistenti giusto? e quanti me ne stamperesti? [21/6, 14:07] Treastock (3D): 2? [21/6, 14:10] Lorenzo: Ok. Spedisci, le provo e poi ti pago spese di spedizione [21/6, 14:13] Treastock (3D): No [21/6, 14:13] Treastock (3D): O prenoti il ritiro o mandi prima i soldi della spedizione. Lorenzo: QUINDI E' EVIDENTE CHE I TAPPI IN QUESTIONE SONO STATI CREATI LA PRIMA VOLTA SENZA CRITERI DI QUALITA' COME AFFERMATO PROPRIO DALL'INTERLOCUTORE.

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connor edney
connor edney
1 reviews
over 2 years ago
1 out of 5 stars

Avoid at all costs nothing but a scam i…

Avoid at all costs nothing but a scam i was a vendor on there and they have taken there cut from the job then taken another 30% upon withdrawal which still hasnt arrived in my paypal account I've messaged support multiple times and never get a response i will not be doing anymore jobs for treatstock ive lost out on income and materials AVOID AVOID AVOID

Helpful?
over 3 years ago
5 out of 5 stars

I was wanting to get my model 3d…

I was wanting to get my model 3d printed but i was wanting to get the best deal, then i stumbled on the treatstock website while i was looking up 3d printing websites, and it was a great thing i found treatstock first, they compare a bunch of websites so you can find the right one for your 3d printing needs, they have tools to modify and adjust your models before printing, and they have customization options too, and they don't just do 3d printing, they also have CNC services as well, overall five stars out of five, i will be using their services again soon.

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over 3 years ago
5 out of 5 stars

Quick manufacturing

Quick manufacturing, prompt delivery, and a top-notch product.

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Dustin
Dustin
1 reviews
over 3 years ago
5 out of 5 stars

Treatstock as a great resource for model production

Treatstock as a great resource to find an ideal production provider for my project. The provider was quick to process the order, had excellent communications and fast to ship. The Treatstock interface was great allowing me to upload the model files and get accurate quotes for production.

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SphereSquared
SphereSquared
1 reviews
over 3 years ago
5 out of 5 stars

Good service and very affordable

Good service and very affordable. Delivery was quick and the manufacturer sent photos of the progress, while I was waiting for the package to arrive.

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L B
L B
1 reviews
over 3 years ago
5 out of 5 stars

Great experience

Quick service, great communication throughout and prints came out perfect.

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Deborah Ghiai
Deborah Ghiai
1 reviews
over 3 years ago
5 out of 5 stars

Service was excellent

Service was excellent. Lightening fast production and delivery. Justin was the ultimate professional.

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over 3 years ago
5 out of 5 stars

Great Service

I was extremely pleased with my first order through Treatstock. As someone who has bought a 3D printer before but struggled with as it’s not exactly my thing, Treatstock proved extremely helpful in finding licensed manufacturers to produce files I wanted at great quality and speed. It’s as easy as linking the files you need made, selecting a material and color, and then choosing someone who can make your order. What’s even better is that if your first choice doesn’t accept, other companies can accept for the same price without you having to do anything. You also aren’t charged until your order is approved by you. Will use again.

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steve
steve
1 reviews
over 3 years ago
5 out of 5 stars

Great experience on all fronts

Great experience on all fronts. Our parts are generally small and complicated industrial components. We've no qualityh problems and the printer we prefer (OKSharPEI 3D) has offered both design & material input & recommendations.

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Rachel Bennie
Rachel Bennie
1 reviews
over 3 years ago
5 out of 5 stars

All round great experience

Great product, speedy and excellent communication. Would highly recommend for any 3D printing needs.

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Joe
Joe
1 reviews
over 3 years ago
5 out of 5 stars

Very fast!

They were very fast to accept and complete my order, I would definitely recommend them.

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